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AWS Classic v5.41.0, May 15 23

aws.connect.RoutingProfile

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Provides an Amazon Connect Routing Profile resource. For more information see Amazon Connect: Getting Started

Example Usage

using System.Collections.Generic;
using System.Linq;
using Pulumi;
using Aws = Pulumi.Aws;

return await Deployment.RunAsync(() => 
{
    var example = new Aws.Connect.RoutingProfile("example", new()
    {
        DefaultOutboundQueueId = "12345678-1234-1234-1234-123456789012",
        Description = "example description",
        InstanceId = "aaaaaaaa-bbbb-cccc-dddd-111111111111",
        MediaConcurrencies = new[]
        {
            new Aws.Connect.Inputs.RoutingProfileMediaConcurrencyArgs
            {
                Channel = "VOICE",
                Concurrency = 1,
            },
        },
        QueueConfigs = new[]
        {
            new Aws.Connect.Inputs.RoutingProfileQueueConfigArgs
            {
                Channel = "VOICE",
                Delay = 2,
                Priority = 1,
                QueueId = "12345678-1234-1234-1234-123456789012",
            },
        },
        Tags = 
        {
            { "Name", "Example Routing Profile" },
        },
    });

});

package main

import (
	"github.com/pulumi/pulumi-aws/sdk/v5/go/aws/connect"
	"github.com/pulumi/pulumi/sdk/v3/go/pulumi"
)

func main() {
	pulumi.Run(func(ctx *pulumi.Context) error {
		_, err := connect.NewRoutingProfile(ctx, "example", &connect.RoutingProfileArgs{
			DefaultOutboundQueueId: pulumi.String("12345678-1234-1234-1234-123456789012"),
			Description:            pulumi.String("example description"),
			InstanceId:             pulumi.String("aaaaaaaa-bbbb-cccc-dddd-111111111111"),
			MediaConcurrencies: connect.RoutingProfileMediaConcurrencyArray{
				&connect.RoutingProfileMediaConcurrencyArgs{
					Channel:     pulumi.String("VOICE"),
					Concurrency: pulumi.Int(1),
				},
			},
			QueueConfigs: connect.RoutingProfileQueueConfigArray{
				&connect.RoutingProfileQueueConfigArgs{
					Channel:  pulumi.String("VOICE"),
					Delay:    pulumi.Int(2),
					Priority: pulumi.Int(1),
					QueueId:  pulumi.String("12345678-1234-1234-1234-123456789012"),
				},
			},
			Tags: pulumi.StringMap{
				"Name": pulumi.String("Example Routing Profile"),
			},
		})
		if err != nil {
			return err
		}
		return nil
	})
}

package generated_program;

import com.pulumi.Context;
import com.pulumi.Pulumi;
import com.pulumi.core.Output;
import com.pulumi.aws.connect.RoutingProfile;
import com.pulumi.aws.connect.RoutingProfileArgs;
import com.pulumi.aws.connect.inputs.RoutingProfileMediaConcurrencyArgs;
import com.pulumi.aws.connect.inputs.RoutingProfileQueueConfigArgs;
import java.util.List;
import java.util.ArrayList;
import java.util.Map;
import java.io.File;
import java.nio.file.Files;
import java.nio.file.Paths;

public class App {
    public static void main(String[] args) {
        Pulumi.run(App::stack);
    }

    public static void stack(Context ctx) {
        var example = new RoutingProfile("example", RoutingProfileArgs.builder()        
            .defaultOutboundQueueId("12345678-1234-1234-1234-123456789012")
            .description("example description")
            .instanceId("aaaaaaaa-bbbb-cccc-dddd-111111111111")
            .mediaConcurrencies(RoutingProfileMediaConcurrencyArgs.builder()
                .channel("VOICE")
                .concurrency(1)
                .build())
            .queueConfigs(RoutingProfileQueueConfigArgs.builder()
                .channel("VOICE")
                .delay(2)
                .priority(1)
                .queueId("12345678-1234-1234-1234-123456789012")
                .build())
            .tags(Map.of("Name", "Example Routing Profile"))
            .build());

    }
}

import pulumi
import pulumi_aws as aws

example = aws.connect.RoutingProfile("example",
    default_outbound_queue_id="12345678-1234-1234-1234-123456789012",
    description="example description",
    instance_id="aaaaaaaa-bbbb-cccc-dddd-111111111111",
    media_concurrencies=[aws.connect.RoutingProfileMediaConcurrencyArgs(
        channel="VOICE",
        concurrency=1,
    )],
    queue_configs=[aws.connect.RoutingProfileQueueConfigArgs(
        channel="VOICE",
        delay=2,
        priority=1,
        queue_id="12345678-1234-1234-1234-123456789012",
    )],
    tags={
        "Name": "Example Routing Profile",
    })

import * as pulumi from "@pulumi/pulumi";
import * as aws from "@pulumi/aws";

const example = new aws.connect.RoutingProfile("example", {
    defaultOutboundQueueId: "12345678-1234-1234-1234-123456789012",
    description: "example description",
    instanceId: "aaaaaaaa-bbbb-cccc-dddd-111111111111",
    mediaConcurrencies: [{
        channel: "VOICE",
        concurrency: 1,
    }],
    queueConfigs: [{
        channel: "VOICE",
        delay: 2,
        priority: 1,
        queueId: "12345678-1234-1234-1234-123456789012",
    }],
    tags: {
        Name: "Example Routing Profile",
    },
});

resources:
  example:
    type: aws:connect:RoutingProfile
    properties:
      defaultOutboundQueueId: 12345678-1234-1234-1234-123456789012
      description: example description
      instanceId: aaaaaaaa-bbbb-cccc-dddd-111111111111
      mediaConcurrencies:
        - channel: VOICE
          concurrency: 1
      queueConfigs:
        - channel: VOICE
          delay: 2
          priority: 1
          queueId: 12345678-1234-1234-1234-123456789012
      tags:
        Name: Example Routing Profile

Create RoutingProfile Resource

new RoutingProfile(name: string, args: RoutingProfileArgs, opts?: CustomResourceOptions);
@overload
def RoutingProfile(resource_name: str,
                   opts: Optional[ResourceOptions] = None,
                   default_outbound_queue_id: Optional[str] = None,
                   description: Optional[str] = None,
                   instance_id: Optional[str] = None,
                   media_concurrencies: Optional[Sequence[RoutingProfileMediaConcurrencyArgs]] = None,
                   name: Optional[str] = None,
                   queue_configs: Optional[Sequence[RoutingProfileQueueConfigArgs]] = None,
                   tags: Optional[Mapping[str, str]] = None)
@overload
def RoutingProfile(resource_name: str,
                   args: RoutingProfileArgs,
                   opts: Optional[ResourceOptions] = None)
func NewRoutingProfile(ctx *Context, name string, args RoutingProfileArgs, opts ...ResourceOption) (*RoutingProfile, error)
public RoutingProfile(string name, RoutingProfileArgs args, CustomResourceOptions? opts = null)
public RoutingProfile(String name, RoutingProfileArgs args)
public RoutingProfile(String name, RoutingProfileArgs args, CustomResourceOptions options)

type: aws:connect:RoutingProfile
properties: # The arguments to resource properties.
options: # Bag of options to control resource's behavior.
name string
The unique name of the resource.
args RoutingProfileArgs
The arguments to resource properties.
opts CustomResourceOptions
Bag of options to control resource's behavior.
resource_name str
The unique name of the resource.
args RoutingProfileArgs
The arguments to resource properties.
opts ResourceOptions
Bag of options to control resource's behavior.
ctx Context
Context object for the current deployment.
name string
The unique name of the resource.
args RoutingProfileArgs
The arguments to resource properties.
opts ResourceOption
Bag of options to control resource's behavior.
name string
The unique name of the resource.
args RoutingProfileArgs
The arguments to resource properties.
opts CustomResourceOptions
Bag of options to control resource's behavior.
name String
The unique name of the resource.
args RoutingProfileArgs
The arguments to resource properties.
options CustomResourceOptions
Bag of options to control resource's behavior.

RoutingProfile Resource Properties

To learn more about resource properties and how to use them, see Inputs and Outputs in the Architecture and Concepts docs.

Inputs

The RoutingProfile resource accepts the following input properties:

DefaultOutboundQueueId string

Specifies the default outbound queue for the Routing Profile.

Description string

Specifies the description of the Routing Profile.

InstanceId string

Specifies the identifier of the hosting Amazon Connect Instance.

MediaConcurrencies List<RoutingProfileMediaConcurrencyArgs>

One or more media_concurrencies blocks that specify the channels that agents can handle in the Contact Control Panel (CCP) for this Routing Profile. The media_concurrencies block is documented below.

Name string

Specifies the name of the Routing Profile.

QueueConfigs List<RoutingProfileQueueConfigArgs>

One or more queue_configs blocks that specify the inbound queues associated with the routing profile. If no queue is added, the agent only can make outbound calls. The queue_configs block is documented below.

Tags Dictionary<string, string>

Tags to apply to the Routing Profile. If configured with a provider default_tags configuration block present, tags with matching keys will overwrite those defined at the provider-level.

DefaultOutboundQueueId string

Specifies the default outbound queue for the Routing Profile.

Description string

Specifies the description of the Routing Profile.

InstanceId string

Specifies the identifier of the hosting Amazon Connect Instance.

MediaConcurrencies []RoutingProfileMediaConcurrencyArgs

One or more media_concurrencies blocks that specify the channels that agents can handle in the Contact Control Panel (CCP) for this Routing Profile. The media_concurrencies block is documented below.

Name string

Specifies the name of the Routing Profile.

QueueConfigs []RoutingProfileQueueConfigArgs

One or more queue_configs blocks that specify the inbound queues associated with the routing profile. If no queue is added, the agent only can make outbound calls. The queue_configs block is documented below.

Tags map[string]string

Tags to apply to the Routing Profile. If configured with a provider default_tags configuration block present, tags with matching keys will overwrite those defined at the provider-level.

defaultOutboundQueueId String

Specifies the default outbound queue for the Routing Profile.

description String

Specifies the description of the Routing Profile.

instanceId String

Specifies the identifier of the hosting Amazon Connect Instance.

mediaConcurrencies List<RoutingProfileMediaConcurrencyArgs>

One or more media_concurrencies blocks that specify the channels that agents can handle in the Contact Control Panel (CCP) for this Routing Profile. The media_concurrencies block is documented below.

name String

Specifies the name of the Routing Profile.

queueConfigs List<RoutingProfileQueueConfigArgs>

One or more queue_configs blocks that specify the inbound queues associated with the routing profile. If no queue is added, the agent only can make outbound calls. The queue_configs block is documented below.

tags Map<String,String>

Tags to apply to the Routing Profile. If configured with a provider default_tags configuration block present, tags with matching keys will overwrite those defined at the provider-level.

defaultOutboundQueueId string

Specifies the default outbound queue for the Routing Profile.

description string

Specifies the description of the Routing Profile.

instanceId string

Specifies the identifier of the hosting Amazon Connect Instance.

mediaConcurrencies RoutingProfileMediaConcurrencyArgs[]

One or more media_concurrencies blocks that specify the channels that agents can handle in the Contact Control Panel (CCP) for this Routing Profile. The media_concurrencies block is documented below.

name string

Specifies the name of the Routing Profile.

queueConfigs RoutingProfileQueueConfigArgs[]

One or more queue_configs blocks that specify the inbound queues associated with the routing profile. If no queue is added, the agent only can make outbound calls. The queue_configs block is documented below.

tags {[key: string]: string}

Tags to apply to the Routing Profile. If configured with a provider default_tags configuration block present, tags with matching keys will overwrite those defined at the provider-level.

default_outbound_queue_id str

Specifies the default outbound queue for the Routing Profile.

description str

Specifies the description of the Routing Profile.

instance_id str

Specifies the identifier of the hosting Amazon Connect Instance.

media_concurrencies Sequence[RoutingProfileMediaConcurrencyArgs]

One or more media_concurrencies blocks that specify the channels that agents can handle in the Contact Control Panel (CCP) for this Routing Profile. The media_concurrencies block is documented below.

name str

Specifies the name of the Routing Profile.

queue_configs Sequence[RoutingProfileQueueConfigArgs]

One or more queue_configs blocks that specify the inbound queues associated with the routing profile. If no queue is added, the agent only can make outbound calls. The queue_configs block is documented below.

tags Mapping[str, str]

Tags to apply to the Routing Profile. If configured with a provider default_tags configuration block present, tags with matching keys will overwrite those defined at the provider-level.

defaultOutboundQueueId String

Specifies the default outbound queue for the Routing Profile.

description String

Specifies the description of the Routing Profile.

instanceId String

Specifies the identifier of the hosting Amazon Connect Instance.

mediaConcurrencies List<Property Map>

One or more media_concurrencies blocks that specify the channels that agents can handle in the Contact Control Panel (CCP) for this Routing Profile. The media_concurrencies block is documented below.

name String

Specifies the name of the Routing Profile.

queueConfigs List<Property Map>

One or more queue_configs blocks that specify the inbound queues associated with the routing profile. If no queue is added, the agent only can make outbound calls. The queue_configs block is documented below.

tags Map<String>

Tags to apply to the Routing Profile. If configured with a provider default_tags configuration block present, tags with matching keys will overwrite those defined at the provider-level.

Outputs

All input properties are implicitly available as output properties. Additionally, the RoutingProfile resource produces the following output properties:

Arn string

The Amazon Resource Name (ARN) of the Routing Profile.

Id string

The provider-assigned unique ID for this managed resource.

QueueConfigsAssociateds List<RoutingProfileQueueConfigsAssociated>

Deprecated:

Use the queue_configs instead

RoutingProfileId string

The identifier for the Routing Profile.

TagsAll Dictionary<string, string>

A map of tags assigned to the resource, including those inherited from the provider default_tags configuration block.

Arn string

The Amazon Resource Name (ARN) of the Routing Profile.

Id string

The provider-assigned unique ID for this managed resource.

QueueConfigsAssociateds []RoutingProfileQueueConfigsAssociated

Deprecated:

Use the queue_configs instead

RoutingProfileId string

The identifier for the Routing Profile.

TagsAll map[string]string

A map of tags assigned to the resource, including those inherited from the provider default_tags configuration block.

arn String

The Amazon Resource Name (ARN) of the Routing Profile.

id String

The provider-assigned unique ID for this managed resource.

queueConfigsAssociateds List<RoutingProfileQueueConfigsAssociated>

Deprecated:

Use the queue_configs instead

routingProfileId String

The identifier for the Routing Profile.

tagsAll Map<String,String>

A map of tags assigned to the resource, including those inherited from the provider default_tags configuration block.

arn string

The Amazon Resource Name (ARN) of the Routing Profile.

id string

The provider-assigned unique ID for this managed resource.

queueConfigsAssociateds RoutingProfileQueueConfigsAssociated[]

Deprecated:

Use the queue_configs instead

routingProfileId string

The identifier for the Routing Profile.

tagsAll {[key: string]: string}

A map of tags assigned to the resource, including those inherited from the provider default_tags configuration block.

arn str

The Amazon Resource Name (ARN) of the Routing Profile.

id str

The provider-assigned unique ID for this managed resource.

queue_configs_associateds Sequence[RoutingProfileQueueConfigsAssociated]

Deprecated:

Use the queue_configs instead

routing_profile_id str

The identifier for the Routing Profile.

tags_all Mapping[str, str]

A map of tags assigned to the resource, including those inherited from the provider default_tags configuration block.

arn String

The Amazon Resource Name (ARN) of the Routing Profile.

id String

The provider-assigned unique ID for this managed resource.

queueConfigsAssociateds List<Property Map>

Deprecated:

Use the queue_configs instead

routingProfileId String

The identifier for the Routing Profile.

tagsAll Map<String>

A map of tags assigned to the resource, including those inherited from the provider default_tags configuration block.

Look up Existing RoutingProfile Resource

Get an existing RoutingProfile resource’s state with the given name, ID, and optional extra properties used to qualify the lookup.

public static get(name: string, id: Input<ID>, state?: RoutingProfileState, opts?: CustomResourceOptions): RoutingProfile
@staticmethod
def get(resource_name: str,
        id: str,
        opts: Optional[ResourceOptions] = None,
        arn: Optional[str] = None,
        default_outbound_queue_id: Optional[str] = None,
        description: Optional[str] = None,
        instance_id: Optional[str] = None,
        media_concurrencies: Optional[Sequence[RoutingProfileMediaConcurrencyArgs]] = None,
        name: Optional[str] = None,
        queue_configs: Optional[Sequence[RoutingProfileQueueConfigArgs]] = None,
        queue_configs_associateds: Optional[Sequence[RoutingProfileQueueConfigsAssociatedArgs]] = None,
        routing_profile_id: Optional[str] = None,
        tags: Optional[Mapping[str, str]] = None,
        tags_all: Optional[Mapping[str, str]] = None) -> RoutingProfile
func GetRoutingProfile(ctx *Context, name string, id IDInput, state *RoutingProfileState, opts ...ResourceOption) (*RoutingProfile, error)
public static RoutingProfile Get(string name, Input<string> id, RoutingProfileState? state, CustomResourceOptions? opts = null)
public static RoutingProfile get(String name, Output<String> id, RoutingProfileState state, CustomResourceOptions options)
Resource lookup is not supported in YAML
name
The unique name of the resulting resource.
id
The unique provider ID of the resource to lookup.
state
Any extra arguments used during the lookup.
opts
A bag of options that control this resource's behavior.
resource_name
The unique name of the resulting resource.
id
The unique provider ID of the resource to lookup.
name
The unique name of the resulting resource.
id
The unique provider ID of the resource to lookup.
state
Any extra arguments used during the lookup.
opts
A bag of options that control this resource's behavior.
name
The unique name of the resulting resource.
id
The unique provider ID of the resource to lookup.
state
Any extra arguments used during the lookup.
opts
A bag of options that control this resource's behavior.
name
The unique name of the resulting resource.
id
The unique provider ID of the resource to lookup.
state
Any extra arguments used during the lookup.
opts
A bag of options that control this resource's behavior.
The following state arguments are supported:
Arn string

The Amazon Resource Name (ARN) of the Routing Profile.

DefaultOutboundQueueId string

Specifies the default outbound queue for the Routing Profile.

Description string

Specifies the description of the Routing Profile.

InstanceId string

Specifies the identifier of the hosting Amazon Connect Instance.

MediaConcurrencies List<RoutingProfileMediaConcurrencyArgs>

One or more media_concurrencies blocks that specify the channels that agents can handle in the Contact Control Panel (CCP) for this Routing Profile. The media_concurrencies block is documented below.

Name string

Specifies the name of the Routing Profile.

QueueConfigs List<RoutingProfileQueueConfigArgs>

One or more queue_configs blocks that specify the inbound queues associated with the routing profile. If no queue is added, the agent only can make outbound calls. The queue_configs block is documented below.

QueueConfigsAssociateds List<RoutingProfileQueueConfigsAssociatedArgs>

Deprecated:

Use the queue_configs instead

RoutingProfileId string

The identifier for the Routing Profile.

Tags Dictionary<string, string>

Tags to apply to the Routing Profile. If configured with a provider default_tags configuration block present, tags with matching keys will overwrite those defined at the provider-level.

TagsAll Dictionary<string, string>

A map of tags assigned to the resource, including those inherited from the provider default_tags configuration block.

Arn string

The Amazon Resource Name (ARN) of the Routing Profile.

DefaultOutboundQueueId string

Specifies the default outbound queue for the Routing Profile.

Description string

Specifies the description of the Routing Profile.

InstanceId string

Specifies the identifier of the hosting Amazon Connect Instance.

MediaConcurrencies []RoutingProfileMediaConcurrencyArgs

One or more media_concurrencies blocks that specify the channels that agents can handle in the Contact Control Panel (CCP) for this Routing Profile. The media_concurrencies block is documented below.

Name string

Specifies the name of the Routing Profile.

QueueConfigs []RoutingProfileQueueConfigArgs

One or more queue_configs blocks that specify the inbound queues associated with the routing profile. If no queue is added, the agent only can make outbound calls. The queue_configs block is documented below.

QueueConfigsAssociateds []RoutingProfileQueueConfigsAssociatedArgs

Deprecated:

Use the queue_configs instead

RoutingProfileId string

The identifier for the Routing Profile.

Tags map[string]string

Tags to apply to the Routing Profile. If configured with a provider default_tags configuration block present, tags with matching keys will overwrite those defined at the provider-level.

TagsAll map[string]string

A map of tags assigned to the resource, including those inherited from the provider default_tags configuration block.

arn String

The Amazon Resource Name (ARN) of the Routing Profile.

defaultOutboundQueueId String

Specifies the default outbound queue for the Routing Profile.

description String

Specifies the description of the Routing Profile.

instanceId String

Specifies the identifier of the hosting Amazon Connect Instance.

mediaConcurrencies List<RoutingProfileMediaConcurrencyArgs>

One or more media_concurrencies blocks that specify the channels that agents can handle in the Contact Control Panel (CCP) for this Routing Profile. The media_concurrencies block is documented below.

name String

Specifies the name of the Routing Profile.

queueConfigs List<RoutingProfileQueueConfigArgs>

One or more queue_configs blocks that specify the inbound queues associated with the routing profile. If no queue is added, the agent only can make outbound calls. The queue_configs block is documented below.

queueConfigsAssociateds List<RoutingProfileQueueConfigsAssociatedArgs>

Deprecated:

Use the queue_configs instead

routingProfileId String

The identifier for the Routing Profile.

tags Map<String,String>

Tags to apply to the Routing Profile. If configured with a provider default_tags configuration block present, tags with matching keys will overwrite those defined at the provider-level.

tagsAll Map<String,String>

A map of tags assigned to the resource, including those inherited from the provider default_tags configuration block.

arn string

The Amazon Resource Name (ARN) of the Routing Profile.

defaultOutboundQueueId string

Specifies the default outbound queue for the Routing Profile.

description string

Specifies the description of the Routing Profile.

instanceId string

Specifies the identifier of the hosting Amazon Connect Instance.

mediaConcurrencies RoutingProfileMediaConcurrencyArgs[]

One or more media_concurrencies blocks that specify the channels that agents can handle in the Contact Control Panel (CCP) for this Routing Profile. The media_concurrencies block is documented below.

name string

Specifies the name of the Routing Profile.

queueConfigs RoutingProfileQueueConfigArgs[]

One or more queue_configs blocks that specify the inbound queues associated with the routing profile. If no queue is added, the agent only can make outbound calls. The queue_configs block is documented below.

queueConfigsAssociateds RoutingProfileQueueConfigsAssociatedArgs[]

Deprecated:

Use the queue_configs instead

routingProfileId string

The identifier for the Routing Profile.

tags {[key: string]: string}

Tags to apply to the Routing Profile. If configured with a provider default_tags configuration block present, tags with matching keys will overwrite those defined at the provider-level.

tagsAll {[key: string]: string}

A map of tags assigned to the resource, including those inherited from the provider default_tags configuration block.

arn str

The Amazon Resource Name (ARN) of the Routing Profile.

default_outbound_queue_id str

Specifies the default outbound queue for the Routing Profile.

description str

Specifies the description of the Routing Profile.

instance_id str

Specifies the identifier of the hosting Amazon Connect Instance.

media_concurrencies Sequence[RoutingProfileMediaConcurrencyArgs]

One or more media_concurrencies blocks that specify the channels that agents can handle in the Contact Control Panel (CCP) for this Routing Profile. The media_concurrencies block is documented below.

name str

Specifies the name of the Routing Profile.

queue_configs Sequence[RoutingProfileQueueConfigArgs]

One or more queue_configs blocks that specify the inbound queues associated with the routing profile. If no queue is added, the agent only can make outbound calls. The queue_configs block is documented below.

queue_configs_associateds Sequence[RoutingProfileQueueConfigsAssociatedArgs]

Deprecated:

Use the queue_configs instead

routing_profile_id str

The identifier for the Routing Profile.

tags Mapping[str, str]

Tags to apply to the Routing Profile. If configured with a provider default_tags configuration block present, tags with matching keys will overwrite those defined at the provider-level.

tags_all Mapping[str, str]

A map of tags assigned to the resource, including those inherited from the provider default_tags configuration block.

arn String

The Amazon Resource Name (ARN) of the Routing Profile.

defaultOutboundQueueId String

Specifies the default outbound queue for the Routing Profile.

description String

Specifies the description of the Routing Profile.

instanceId String

Specifies the identifier of the hosting Amazon Connect Instance.

mediaConcurrencies List<Property Map>

One or more media_concurrencies blocks that specify the channels that agents can handle in the Contact Control Panel (CCP) for this Routing Profile. The media_concurrencies block is documented below.

name String

Specifies the name of the Routing Profile.

queueConfigs List<Property Map>

One or more queue_configs blocks that specify the inbound queues associated with the routing profile. If no queue is added, the agent only can make outbound calls. The queue_configs block is documented below.

queueConfigsAssociateds List<Property Map>

Deprecated:

Use the queue_configs instead

routingProfileId String

The identifier for the Routing Profile.

tags Map<String>

Tags to apply to the Routing Profile. If configured with a provider default_tags configuration block present, tags with matching keys will overwrite those defined at the provider-level.

tagsAll Map<String>

A map of tags assigned to the resource, including those inherited from the provider default_tags configuration block.

Supporting Types

RoutingProfileMediaConcurrency

Channel string

Specifies the channels that agents can handle in the Contact Control Panel (CCP). Valid values are VOICE, CHAT, TASK.

Concurrency int

Specifies the number of contacts an agent can have on a channel simultaneously. Valid Range for VOICE: Minimum value of 1. Maximum value of 1. Valid Range for CHAT: Minimum value of 1. Maximum value of 10. Valid Range for TASK: Minimum value of 1. Maximum value of 10.

Channel string

Specifies the channels that agents can handle in the Contact Control Panel (CCP). Valid values are VOICE, CHAT, TASK.

Concurrency int

Specifies the number of contacts an agent can have on a channel simultaneously. Valid Range for VOICE: Minimum value of 1. Maximum value of 1. Valid Range for CHAT: Minimum value of 1. Maximum value of 10. Valid Range for TASK: Minimum value of 1. Maximum value of 10.

channel String

Specifies the channels that agents can handle in the Contact Control Panel (CCP). Valid values are VOICE, CHAT, TASK.

concurrency Integer

Specifies the number of contacts an agent can have on a channel simultaneously. Valid Range for VOICE: Minimum value of 1. Maximum value of 1. Valid Range for CHAT: Minimum value of 1. Maximum value of 10. Valid Range for TASK: Minimum value of 1. Maximum value of 10.

channel string

Specifies the channels that agents can handle in the Contact Control Panel (CCP). Valid values are VOICE, CHAT, TASK.

concurrency number

Specifies the number of contacts an agent can have on a channel simultaneously. Valid Range for VOICE: Minimum value of 1. Maximum value of 1. Valid Range for CHAT: Minimum value of 1. Maximum value of 10. Valid Range for TASK: Minimum value of 1. Maximum value of 10.

channel str

Specifies the channels that agents can handle in the Contact Control Panel (CCP). Valid values are VOICE, CHAT, TASK.

concurrency int

Specifies the number of contacts an agent can have on a channel simultaneously. Valid Range for VOICE: Minimum value of 1. Maximum value of 1. Valid Range for CHAT: Minimum value of 1. Maximum value of 10. Valid Range for TASK: Minimum value of 1. Maximum value of 10.

channel String

Specifies the channels that agents can handle in the Contact Control Panel (CCP). Valid values are VOICE, CHAT, TASK.

concurrency Number

Specifies the number of contacts an agent can have on a channel simultaneously. Valid Range for VOICE: Minimum value of 1. Maximum value of 1. Valid Range for CHAT: Minimum value of 1. Maximum value of 10. Valid Range for TASK: Minimum value of 1. Maximum value of 10.

RoutingProfileQueueConfig

Channel string

Specifies the channels agents can handle in the Contact Control Panel (CCP) for this routing profile. Valid values are VOICE, CHAT, TASK.

Delay int

Specifies the delay, in seconds, that a contact should be in the queue before they are routed to an available agent

Priority int

Specifies the order in which contacts are to be handled for the queue.

QueueId string

Specifies the identifier for the queue.

QueueArn string

ARN for the queue.

QueueName string

Name for the queue.

Channel string

Specifies the channels agents can handle in the Contact Control Panel (CCP) for this routing profile. Valid values are VOICE, CHAT, TASK.

Delay int

Specifies the delay, in seconds, that a contact should be in the queue before they are routed to an available agent

Priority int

Specifies the order in which contacts are to be handled for the queue.

QueueId string

Specifies the identifier for the queue.

QueueArn string

ARN for the queue.

QueueName string

Name for the queue.

channel String

Specifies the channels agents can handle in the Contact Control Panel (CCP) for this routing profile. Valid values are VOICE, CHAT, TASK.

delay Integer

Specifies the delay, in seconds, that a contact should be in the queue before they are routed to an available agent

priority Integer

Specifies the order in which contacts are to be handled for the queue.

queueId String

Specifies the identifier for the queue.

queueArn String

ARN for the queue.

queueName String

Name for the queue.

channel string

Specifies the channels agents can handle in the Contact Control Panel (CCP) for this routing profile. Valid values are VOICE, CHAT, TASK.

delay number

Specifies the delay, in seconds, that a contact should be in the queue before they are routed to an available agent

priority number

Specifies the order in which contacts are to be handled for the queue.

queueId string

Specifies the identifier for the queue.

queueArn string

ARN for the queue.

queueName string

Name for the queue.

channel str

Specifies the channels agents can handle in the Contact Control Panel (CCP) for this routing profile. Valid values are VOICE, CHAT, TASK.

delay int

Specifies the delay, in seconds, that a contact should be in the queue before they are routed to an available agent

priority int

Specifies the order in which contacts are to be handled for the queue.

queue_id str

Specifies the identifier for the queue.

queue_arn str

ARN for the queue.

queue_name str

Name for the queue.

channel String

Specifies the channels agents can handle in the Contact Control Panel (CCP) for this routing profile. Valid values are VOICE, CHAT, TASK.

delay Number

Specifies the delay, in seconds, that a contact should be in the queue before they are routed to an available agent

priority Number

Specifies the order in which contacts are to be handled for the queue.

queueId String

Specifies the identifier for the queue.

queueArn String

ARN for the queue.

queueName String

Name for the queue.

RoutingProfileQueueConfigsAssociated

Channel string

Specifies the channels that agents can handle in the Contact Control Panel (CCP). Valid values are VOICE, CHAT, TASK.

Delay int

Specifies the delay, in seconds, that a contact should be in the queue before they are routed to an available agent

Priority int

Specifies the order in which contacts are to be handled for the queue.

QueueArn string

ARN for the queue.

QueueId string

Specifies the identifier for the queue.

QueueName string

Name for the queue.

Channel string

Specifies the channels that agents can handle in the Contact Control Panel (CCP). Valid values are VOICE, CHAT, TASK.

Delay int

Specifies the delay, in seconds, that a contact should be in the queue before they are routed to an available agent

Priority int

Specifies the order in which contacts are to be handled for the queue.

QueueArn string

ARN for the queue.

QueueId string

Specifies the identifier for the queue.

QueueName string

Name for the queue.

channel String

Specifies the channels that agents can handle in the Contact Control Panel (CCP). Valid values are VOICE, CHAT, TASK.

delay Integer

Specifies the delay, in seconds, that a contact should be in the queue before they are routed to an available agent

priority Integer

Specifies the order in which contacts are to be handled for the queue.

queueArn String

ARN for the queue.

queueId String

Specifies the identifier for the queue.

queueName String

Name for the queue.

channel string

Specifies the channels that agents can handle in the Contact Control Panel (CCP). Valid values are VOICE, CHAT, TASK.

delay number

Specifies the delay, in seconds, that a contact should be in the queue before they are routed to an available agent

priority number

Specifies the order in which contacts are to be handled for the queue.

queueArn string

ARN for the queue.

queueId string

Specifies the identifier for the queue.

queueName string

Name for the queue.

channel str

Specifies the channels that agents can handle in the Contact Control Panel (CCP). Valid values are VOICE, CHAT, TASK.

delay int

Specifies the delay, in seconds, that a contact should be in the queue before they are routed to an available agent

priority int

Specifies the order in which contacts are to be handled for the queue.

queue_arn str

ARN for the queue.

queue_id str

Specifies the identifier for the queue.

queue_name str

Name for the queue.

channel String

Specifies the channels that agents can handle in the Contact Control Panel (CCP). Valid values are VOICE, CHAT, TASK.

delay Number

Specifies the delay, in seconds, that a contact should be in the queue before they are routed to an available agent

priority Number

Specifies the order in which contacts are to be handled for the queue.

queueArn String

ARN for the queue.

queueId String

Specifies the identifier for the queue.

queueName String

Name for the queue.

Import

Amazon Connect Routing Profiles can be imported using the instance_id and routing_profile_id separated by a colon (:), e.g.,

 $ pulumi import aws:connect/routingProfile:RoutingProfile example f1288a1f-6193-445a-b47e-af739b2:c1d4e5f6-1b3c-1b3c-1b3c-c1d4e5f6c1d4e5

Package Details

Repository
AWS Classic pulumi/pulumi-aws
License
Apache-2.0
Notes

This Pulumi package is based on the aws Terraform Provider.