1. Packages
  2. Google Cloud Native
  3. API Docs
  4. contactcenterinsights
  5. contactcenterinsights/v1
  6. getAnalysis

Google Cloud Native is in preview. Google Cloud Classic is fully supported.

Google Cloud Native v0.31.1 published on Thursday, Jul 20, 2023 by Pulumi

google-native.contactcenterinsights/v1.getAnalysis

Explore with Pulumi AI

google-native logo

Google Cloud Native is in preview. Google Cloud Classic is fully supported.

Google Cloud Native v0.31.1 published on Thursday, Jul 20, 2023 by Pulumi

    Gets an analysis.

    Using getAnalysis

    Two invocation forms are available. The direct form accepts plain arguments and either blocks until the result value is available, or returns a Promise-wrapped result. The output form accepts Input-wrapped arguments and returns an Output-wrapped result.

    function getAnalysis(args: GetAnalysisArgs, opts?: InvokeOptions): Promise<GetAnalysisResult>
    function getAnalysisOutput(args: GetAnalysisOutputArgs, opts?: InvokeOptions): Output<GetAnalysisResult>
    def get_analysis(analysis_id: Optional[str] = None,
                     conversation_id: Optional[str] = None,
                     location: Optional[str] = None,
                     project: Optional[str] = None,
                     opts: Optional[InvokeOptions] = None) -> GetAnalysisResult
    def get_analysis_output(analysis_id: Optional[pulumi.Input[str]] = None,
                     conversation_id: Optional[pulumi.Input[str]] = None,
                     location: Optional[pulumi.Input[str]] = None,
                     project: Optional[pulumi.Input[str]] = None,
                     opts: Optional[InvokeOptions] = None) -> Output[GetAnalysisResult]
    func LookupAnalysis(ctx *Context, args *LookupAnalysisArgs, opts ...InvokeOption) (*LookupAnalysisResult, error)
    func LookupAnalysisOutput(ctx *Context, args *LookupAnalysisOutputArgs, opts ...InvokeOption) LookupAnalysisResultOutput

    > Note: This function is named LookupAnalysis in the Go SDK.

    public static class GetAnalysis 
    {
        public static Task<GetAnalysisResult> InvokeAsync(GetAnalysisArgs args, InvokeOptions? opts = null)
        public static Output<GetAnalysisResult> Invoke(GetAnalysisInvokeArgs args, InvokeOptions? opts = null)
    }
    public static CompletableFuture<GetAnalysisResult> getAnalysis(GetAnalysisArgs args, InvokeOptions options)
    // Output-based functions aren't available in Java yet
    
    fn::invoke:
      function: google-native:contactcenterinsights/v1:getAnalysis
      arguments:
        # arguments dictionary

    The following arguments are supported:

    AnalysisId string
    ConversationId string
    Location string
    Project string
    AnalysisId string
    ConversationId string
    Location string
    Project string
    analysisId String
    conversationId String
    location String
    project String
    analysisId string
    conversationId string
    location string
    project string
    analysisId String
    conversationId String
    location String
    project String

    getAnalysis Result

    The following output properties are available:

    AnalysisResult Pulumi.GoogleNative.Contactcenterinsights.V1.Outputs.GoogleCloudContactcenterinsightsV1AnalysisResultResponse

    The result of the analysis, which is populated when the analysis finishes.

    AnnotatorSelector Pulumi.GoogleNative.Contactcenterinsights.V1.Outputs.GoogleCloudContactcenterinsightsV1AnnotatorSelectorResponse

    To select the annotators to run and the phrase matchers to use (if any). If not specified, all annotators will be run.

    CreateTime string

    The time at which the analysis was created, which occurs when the long-running operation completes.

    Name string

    Immutable. The resource name of the analysis. Format: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}

    RequestTime string

    The time at which the analysis was requested.

    AnalysisResult GoogleCloudContactcenterinsightsV1AnalysisResultResponse

    The result of the analysis, which is populated when the analysis finishes.

    AnnotatorSelector GoogleCloudContactcenterinsightsV1AnnotatorSelectorResponse

    To select the annotators to run and the phrase matchers to use (if any). If not specified, all annotators will be run.

    CreateTime string

    The time at which the analysis was created, which occurs when the long-running operation completes.

    Name string

    Immutable. The resource name of the analysis. Format: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}

    RequestTime string

    The time at which the analysis was requested.

    analysisResult GoogleCloudContactcenterinsightsV1AnalysisResultResponse

    The result of the analysis, which is populated when the analysis finishes.

    annotatorSelector GoogleCloudContactcenterinsightsV1AnnotatorSelectorResponse

    To select the annotators to run and the phrase matchers to use (if any). If not specified, all annotators will be run.

    createTime String

    The time at which the analysis was created, which occurs when the long-running operation completes.

    name String

    Immutable. The resource name of the analysis. Format: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}

    requestTime String

    The time at which the analysis was requested.

    analysisResult GoogleCloudContactcenterinsightsV1AnalysisResultResponse

    The result of the analysis, which is populated when the analysis finishes.

    annotatorSelector GoogleCloudContactcenterinsightsV1AnnotatorSelectorResponse

    To select the annotators to run and the phrase matchers to use (if any). If not specified, all annotators will be run.

    createTime string

    The time at which the analysis was created, which occurs when the long-running operation completes.

    name string

    Immutable. The resource name of the analysis. Format: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}

    requestTime string

    The time at which the analysis was requested.

    analysis_result GoogleCloudContactcenterinsightsV1AnalysisResultResponse

    The result of the analysis, which is populated when the analysis finishes.

    annotator_selector GoogleCloudContactcenterinsightsV1AnnotatorSelectorResponse

    To select the annotators to run and the phrase matchers to use (if any). If not specified, all annotators will be run.

    create_time str

    The time at which the analysis was created, which occurs when the long-running operation completes.

    name str

    Immutable. The resource name of the analysis. Format: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}

    request_time str

    The time at which the analysis was requested.

    analysisResult Property Map

    The result of the analysis, which is populated when the analysis finishes.

    annotatorSelector Property Map

    To select the annotators to run and the phrase matchers to use (if any). If not specified, all annotators will be run.

    createTime String

    The time at which the analysis was created, which occurs when the long-running operation completes.

    name String

    Immutable. The resource name of the analysis. Format: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}

    requestTime String

    The time at which the analysis was requested.

    Supporting Types

    GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadataResponse

    Annotations List<Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1CallAnnotationResponse>

    A list of call annotations that apply to this call.

    Entities Dictionary<string, string>

    All the entities in the call.

    Intents Dictionary<string, string>

    All the matched intents in the call.

    IssueModelResult Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1IssueModelResultResponse

    Overall conversation-level issue modeling result.

    PhraseMatchers Dictionary<string, string>

    All the matched phrase matchers in the call.

    Sentiments List<Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1ConversationLevelSentimentResponse>

    Overall conversation-level sentiment for each channel of the call.

    Annotations []GoogleCloudContactcenterinsightsV1CallAnnotationResponse

    A list of call annotations that apply to this call.

    Entities map[string]string

    All the entities in the call.

    Intents map[string]string

    All the matched intents in the call.

    IssueModelResult GoogleCloudContactcenterinsightsV1IssueModelResultResponse

    Overall conversation-level issue modeling result.

    PhraseMatchers map[string]string

    All the matched phrase matchers in the call.

    Sentiments []GoogleCloudContactcenterinsightsV1ConversationLevelSentimentResponse

    Overall conversation-level sentiment for each channel of the call.

    annotations List<GoogleCloudContactcenterinsightsV1CallAnnotationResponse>

    A list of call annotations that apply to this call.

    entities Map<String,String>

    All the entities in the call.

    intents Map<String,String>

    All the matched intents in the call.

    issueModelResult GoogleCloudContactcenterinsightsV1IssueModelResultResponse

    Overall conversation-level issue modeling result.

    phraseMatchers Map<String,String>

    All the matched phrase matchers in the call.

    sentiments List<GoogleCloudContactcenterinsightsV1ConversationLevelSentimentResponse>

    Overall conversation-level sentiment for each channel of the call.

    annotations GoogleCloudContactcenterinsightsV1CallAnnotationResponse[]

    A list of call annotations that apply to this call.

    entities {[key: string]: string}

    All the entities in the call.

    intents {[key: string]: string}

    All the matched intents in the call.

    issueModelResult GoogleCloudContactcenterinsightsV1IssueModelResultResponse

    Overall conversation-level issue modeling result.

    phraseMatchers {[key: string]: string}

    All the matched phrase matchers in the call.

    sentiments GoogleCloudContactcenterinsightsV1ConversationLevelSentimentResponse[]

    Overall conversation-level sentiment for each channel of the call.

    annotations Sequence[GoogleCloudContactcenterinsightsV1CallAnnotationResponse]

    A list of call annotations that apply to this call.

    entities Mapping[str, str]

    All the entities in the call.

    intents Mapping[str, str]

    All the matched intents in the call.

    issue_model_result GoogleCloudContactcenterinsightsV1IssueModelResultResponse

    Overall conversation-level issue modeling result.

    phrase_matchers Mapping[str, str]

    All the matched phrase matchers in the call.

    sentiments Sequence[GoogleCloudContactcenterinsightsV1ConversationLevelSentimentResponse]

    Overall conversation-level sentiment for each channel of the call.

    annotations List<Property Map>

    A list of call annotations that apply to this call.

    entities Map<String>

    All the entities in the call.

    intents Map<String>

    All the matched intents in the call.

    issueModelResult Property Map

    Overall conversation-level issue modeling result.

    phraseMatchers Map<String>

    All the matched phrase matchers in the call.

    sentiments List<Property Map>

    Overall conversation-level sentiment for each channel of the call.

    GoogleCloudContactcenterinsightsV1AnalysisResultResponse

    CallAnalysisMetadata GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadataResponse

    Call-specific metadata created by the analysis.

    EndTime string

    The time at which the analysis ended.

    callAnalysisMetadata GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadataResponse

    Call-specific metadata created by the analysis.

    endTime String

    The time at which the analysis ended.

    callAnalysisMetadata GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadataResponse

    Call-specific metadata created by the analysis.

    endTime string

    The time at which the analysis ended.

    call_analysis_metadata GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadataResponse

    Call-specific metadata created by the analysis.

    end_time str

    The time at which the analysis ended.

    callAnalysisMetadata Property Map

    Call-specific metadata created by the analysis.

    endTime String

    The time at which the analysis ended.

    GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

    TranscriptIndex int

    The index in the sequence of transcribed pieces of the conversation where the boundary is located. This index starts at zero.

    WordIndex int

    The word index of this boundary with respect to the first word in the transcript piece. This index starts at zero.

    TranscriptIndex int

    The index in the sequence of transcribed pieces of the conversation where the boundary is located. This index starts at zero.

    WordIndex int

    The word index of this boundary with respect to the first word in the transcript piece. This index starts at zero.

    transcriptIndex Integer

    The index in the sequence of transcribed pieces of the conversation where the boundary is located. This index starts at zero.

    wordIndex Integer

    The word index of this boundary with respect to the first word in the transcript piece. This index starts at zero.

    transcriptIndex number

    The index in the sequence of transcribed pieces of the conversation where the boundary is located. This index starts at zero.

    wordIndex number

    The word index of this boundary with respect to the first word in the transcript piece. This index starts at zero.

    transcript_index int

    The index in the sequence of transcribed pieces of the conversation where the boundary is located. This index starts at zero.

    word_index int

    The word index of this boundary with respect to the first word in the transcript piece. This index starts at zero.

    transcriptIndex Number

    The index in the sequence of transcribed pieces of the conversation where the boundary is located. This index starts at zero.

    wordIndex Number

    The word index of this boundary with respect to the first word in the transcript piece. This index starts at zero.

    GoogleCloudContactcenterinsightsV1AnnotatorSelectorResponse

    IssueModels List<string>

    The issue model to run. If not provided, the most recently deployed topic model will be used. The provided issue model will only be used for inference if the issue model is deployed and if run_issue_model_annotator is set to true. If more than one issue model is provided, only the first provided issue model will be used for inference.

    PhraseMatchers List<string>

    The list of phrase matchers to run. If not provided, all active phrase matchers will be used. If inactive phrase matchers are provided, they will not be used. Phrase matchers will be run only if run_phrase_matcher_annotator is set to true. Format: projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}

    RunEntityAnnotator bool

    Whether to run the entity annotator.

    RunIntentAnnotator bool

    Whether to run the intent annotator.

    RunInterruptionAnnotator bool

    Whether to run the interruption annotator.

    RunIssueModelAnnotator bool

    Whether to run the issue model annotator. A model should have already been deployed for this to take effect.

    RunPhraseMatcherAnnotator bool

    Whether to run the active phrase matcher annotator(s).

    RunSentimentAnnotator bool

    Whether to run the sentiment annotator.

    RunSilenceAnnotator bool

    Whether to run the silence annotator.

    RunSummarizationAnnotator bool

    Whether to run the summarization annotator.

    SummarizationConfig Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1AnnotatorSelectorSummarizationConfigResponse

    Configuration for the summarization annotator.

    IssueModels []string

    The issue model to run. If not provided, the most recently deployed topic model will be used. The provided issue model will only be used for inference if the issue model is deployed and if run_issue_model_annotator is set to true. If more than one issue model is provided, only the first provided issue model will be used for inference.

    PhraseMatchers []string

    The list of phrase matchers to run. If not provided, all active phrase matchers will be used. If inactive phrase matchers are provided, they will not be used. Phrase matchers will be run only if run_phrase_matcher_annotator is set to true. Format: projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}

    RunEntityAnnotator bool

    Whether to run the entity annotator.

    RunIntentAnnotator bool

    Whether to run the intent annotator.

    RunInterruptionAnnotator bool

    Whether to run the interruption annotator.

    RunIssueModelAnnotator bool

    Whether to run the issue model annotator. A model should have already been deployed for this to take effect.

    RunPhraseMatcherAnnotator bool

    Whether to run the active phrase matcher annotator(s).

    RunSentimentAnnotator bool

    Whether to run the sentiment annotator.

    RunSilenceAnnotator bool

    Whether to run the silence annotator.

    RunSummarizationAnnotator bool

    Whether to run the summarization annotator.

    SummarizationConfig GoogleCloudContactcenterinsightsV1AnnotatorSelectorSummarizationConfigResponse

    Configuration for the summarization annotator.

    issueModels List<String>

    The issue model to run. If not provided, the most recently deployed topic model will be used. The provided issue model will only be used for inference if the issue model is deployed and if run_issue_model_annotator is set to true. If more than one issue model is provided, only the first provided issue model will be used for inference.

    phraseMatchers List<String>

    The list of phrase matchers to run. If not provided, all active phrase matchers will be used. If inactive phrase matchers are provided, they will not be used. Phrase matchers will be run only if run_phrase_matcher_annotator is set to true. Format: projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}

    runEntityAnnotator Boolean

    Whether to run the entity annotator.

    runIntentAnnotator Boolean

    Whether to run the intent annotator.

    runInterruptionAnnotator Boolean

    Whether to run the interruption annotator.

    runIssueModelAnnotator Boolean

    Whether to run the issue model annotator. A model should have already been deployed for this to take effect.

    runPhraseMatcherAnnotator Boolean

    Whether to run the active phrase matcher annotator(s).

    runSentimentAnnotator Boolean

    Whether to run the sentiment annotator.

    runSilenceAnnotator Boolean

    Whether to run the silence annotator.

    runSummarizationAnnotator Boolean

    Whether to run the summarization annotator.

    summarizationConfig GoogleCloudContactcenterinsightsV1AnnotatorSelectorSummarizationConfigResponse

    Configuration for the summarization annotator.

    issueModels string[]

    The issue model to run. If not provided, the most recently deployed topic model will be used. The provided issue model will only be used for inference if the issue model is deployed and if run_issue_model_annotator is set to true. If more than one issue model is provided, only the first provided issue model will be used for inference.

    phraseMatchers string[]

    The list of phrase matchers to run. If not provided, all active phrase matchers will be used. If inactive phrase matchers are provided, they will not be used. Phrase matchers will be run only if run_phrase_matcher_annotator is set to true. Format: projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}

    runEntityAnnotator boolean

    Whether to run the entity annotator.

    runIntentAnnotator boolean

    Whether to run the intent annotator.

    runInterruptionAnnotator boolean

    Whether to run the interruption annotator.

    runIssueModelAnnotator boolean

    Whether to run the issue model annotator. A model should have already been deployed for this to take effect.

    runPhraseMatcherAnnotator boolean

    Whether to run the active phrase matcher annotator(s).

    runSentimentAnnotator boolean

    Whether to run the sentiment annotator.

    runSilenceAnnotator boolean

    Whether to run the silence annotator.

    runSummarizationAnnotator boolean

    Whether to run the summarization annotator.

    summarizationConfig GoogleCloudContactcenterinsightsV1AnnotatorSelectorSummarizationConfigResponse

    Configuration for the summarization annotator.

    issue_models Sequence[str]

    The issue model to run. If not provided, the most recently deployed topic model will be used. The provided issue model will only be used for inference if the issue model is deployed and if run_issue_model_annotator is set to true. If more than one issue model is provided, only the first provided issue model will be used for inference.

    phrase_matchers Sequence[str]

    The list of phrase matchers to run. If not provided, all active phrase matchers will be used. If inactive phrase matchers are provided, they will not be used. Phrase matchers will be run only if run_phrase_matcher_annotator is set to true. Format: projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}

    run_entity_annotator bool

    Whether to run the entity annotator.

    run_intent_annotator bool

    Whether to run the intent annotator.

    run_interruption_annotator bool

    Whether to run the interruption annotator.

    run_issue_model_annotator bool

    Whether to run the issue model annotator. A model should have already been deployed for this to take effect.

    run_phrase_matcher_annotator bool

    Whether to run the active phrase matcher annotator(s).

    run_sentiment_annotator bool

    Whether to run the sentiment annotator.

    run_silence_annotator bool

    Whether to run the silence annotator.

    run_summarization_annotator bool

    Whether to run the summarization annotator.

    summarization_config GoogleCloudContactcenterinsightsV1AnnotatorSelectorSummarizationConfigResponse

    Configuration for the summarization annotator.

    issueModels List<String>

    The issue model to run. If not provided, the most recently deployed topic model will be used. The provided issue model will only be used for inference if the issue model is deployed and if run_issue_model_annotator is set to true. If more than one issue model is provided, only the first provided issue model will be used for inference.

    phraseMatchers List<String>

    The list of phrase matchers to run. If not provided, all active phrase matchers will be used. If inactive phrase matchers are provided, they will not be used. Phrase matchers will be run only if run_phrase_matcher_annotator is set to true. Format: projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}

    runEntityAnnotator Boolean

    Whether to run the entity annotator.

    runIntentAnnotator Boolean

    Whether to run the intent annotator.

    runInterruptionAnnotator Boolean

    Whether to run the interruption annotator.

    runIssueModelAnnotator Boolean

    Whether to run the issue model annotator. A model should have already been deployed for this to take effect.

    runPhraseMatcherAnnotator Boolean

    Whether to run the active phrase matcher annotator(s).

    runSentimentAnnotator Boolean

    Whether to run the sentiment annotator.

    runSilenceAnnotator Boolean

    Whether to run the silence annotator.

    runSummarizationAnnotator Boolean

    Whether to run the summarization annotator.

    summarizationConfig Property Map

    Configuration for the summarization annotator.

    GoogleCloudContactcenterinsightsV1AnnotatorSelectorSummarizationConfigResponse

    ConversationProfile string

    Resource name of the Dialogflow conversation profile. Format: projects/{project}/locations/{location}/conversationProfiles/{conversation_profile}

    SummarizationModel string

    Default summarization model to be used.

    ConversationProfile string

    Resource name of the Dialogflow conversation profile. Format: projects/{project}/locations/{location}/conversationProfiles/{conversation_profile}

    SummarizationModel string

    Default summarization model to be used.

    conversationProfile String

    Resource name of the Dialogflow conversation profile. Format: projects/{project}/locations/{location}/conversationProfiles/{conversation_profile}

    summarizationModel String

    Default summarization model to be used.

    conversationProfile string

    Resource name of the Dialogflow conversation profile. Format: projects/{project}/locations/{location}/conversationProfiles/{conversation_profile}

    summarizationModel string

    Default summarization model to be used.

    conversation_profile str

    Resource name of the Dialogflow conversation profile. Format: projects/{project}/locations/{location}/conversationProfiles/{conversation_profile}

    summarization_model str

    Default summarization model to be used.

    conversationProfile String

    Resource name of the Dialogflow conversation profile. Format: projects/{project}/locations/{location}/conversationProfiles/{conversation_profile}

    summarizationModel String

    Default summarization model to be used.

    GoogleCloudContactcenterinsightsV1CallAnnotationResponse

    AnnotationEndBoundary Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

    The boundary in the conversation where the annotation ends, inclusive.

    AnnotationStartBoundary Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

    The boundary in the conversation where the annotation starts, inclusive.

    ChannelTag int

    The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.

    EntityMentionData Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1EntityMentionDataResponse

    Data specifying an entity mention.

    HoldData Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1HoldDataResponse

    Data specifying a hold.

    IntentMatchData Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1IntentMatchDataResponse

    Data specifying an intent match.

    InterruptionData Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1InterruptionDataResponse

    Data specifying an interruption.

    IssueMatchData Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1IssueMatchDataResponse

    Data specifying an issue match.

    PhraseMatchData Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1PhraseMatchDataResponse

    Data specifying a phrase match.

    SentimentData Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1SentimentDataResponse

    Data specifying sentiment.

    SilenceData Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1SilenceDataResponse

    Data specifying silence.

    AnnotationEndBoundary GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

    The boundary in the conversation where the annotation ends, inclusive.

    AnnotationStartBoundary GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

    The boundary in the conversation where the annotation starts, inclusive.

    ChannelTag int

    The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.

    EntityMentionData GoogleCloudContactcenterinsightsV1EntityMentionDataResponse

    Data specifying an entity mention.

    HoldData GoogleCloudContactcenterinsightsV1HoldDataResponse

    Data specifying a hold.

    IntentMatchData GoogleCloudContactcenterinsightsV1IntentMatchDataResponse

    Data specifying an intent match.

    InterruptionData GoogleCloudContactcenterinsightsV1InterruptionDataResponse

    Data specifying an interruption.

    IssueMatchData GoogleCloudContactcenterinsightsV1IssueMatchDataResponse

    Data specifying an issue match.

    PhraseMatchData GoogleCloudContactcenterinsightsV1PhraseMatchDataResponse

    Data specifying a phrase match.

    SentimentData GoogleCloudContactcenterinsightsV1SentimentDataResponse

    Data specifying sentiment.

    SilenceData GoogleCloudContactcenterinsightsV1SilenceDataResponse

    Data specifying silence.

    annotationEndBoundary GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

    The boundary in the conversation where the annotation ends, inclusive.

    annotationStartBoundary GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

    The boundary in the conversation where the annotation starts, inclusive.

    channelTag Integer

    The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.

    entityMentionData GoogleCloudContactcenterinsightsV1EntityMentionDataResponse

    Data specifying an entity mention.

    holdData GoogleCloudContactcenterinsightsV1HoldDataResponse

    Data specifying a hold.

    intentMatchData GoogleCloudContactcenterinsightsV1IntentMatchDataResponse

    Data specifying an intent match.

    interruptionData GoogleCloudContactcenterinsightsV1InterruptionDataResponse

    Data specifying an interruption.

    issueMatchData GoogleCloudContactcenterinsightsV1IssueMatchDataResponse

    Data specifying an issue match.

    phraseMatchData GoogleCloudContactcenterinsightsV1PhraseMatchDataResponse

    Data specifying a phrase match.

    sentimentData GoogleCloudContactcenterinsightsV1SentimentDataResponse

    Data specifying sentiment.

    silenceData GoogleCloudContactcenterinsightsV1SilenceDataResponse

    Data specifying silence.

    annotationEndBoundary GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

    The boundary in the conversation where the annotation ends, inclusive.

    annotationStartBoundary GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

    The boundary in the conversation where the annotation starts, inclusive.

    channelTag number

    The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.

    entityMentionData GoogleCloudContactcenterinsightsV1EntityMentionDataResponse

    Data specifying an entity mention.

    holdData GoogleCloudContactcenterinsightsV1HoldDataResponse

    Data specifying a hold.

    intentMatchData GoogleCloudContactcenterinsightsV1IntentMatchDataResponse

    Data specifying an intent match.

    interruptionData GoogleCloudContactcenterinsightsV1InterruptionDataResponse

    Data specifying an interruption.

    issueMatchData GoogleCloudContactcenterinsightsV1IssueMatchDataResponse

    Data specifying an issue match.

    phraseMatchData GoogleCloudContactcenterinsightsV1PhraseMatchDataResponse

    Data specifying a phrase match.

    sentimentData GoogleCloudContactcenterinsightsV1SentimentDataResponse

    Data specifying sentiment.

    silenceData GoogleCloudContactcenterinsightsV1SilenceDataResponse

    Data specifying silence.

    annotation_end_boundary GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

    The boundary in the conversation where the annotation ends, inclusive.

    annotation_start_boundary GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

    The boundary in the conversation where the annotation starts, inclusive.

    channel_tag int

    The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.

    entity_mention_data GoogleCloudContactcenterinsightsV1EntityMentionDataResponse

    Data specifying an entity mention.

    hold_data GoogleCloudContactcenterinsightsV1HoldDataResponse

    Data specifying a hold.

    intent_match_data GoogleCloudContactcenterinsightsV1IntentMatchDataResponse

    Data specifying an intent match.

    interruption_data GoogleCloudContactcenterinsightsV1InterruptionDataResponse

    Data specifying an interruption.

    issue_match_data GoogleCloudContactcenterinsightsV1IssueMatchDataResponse

    Data specifying an issue match.

    phrase_match_data GoogleCloudContactcenterinsightsV1PhraseMatchDataResponse

    Data specifying a phrase match.

    sentiment_data GoogleCloudContactcenterinsightsV1SentimentDataResponse

    Data specifying sentiment.

    silence_data GoogleCloudContactcenterinsightsV1SilenceDataResponse

    Data specifying silence.

    annotationEndBoundary Property Map

    The boundary in the conversation where the annotation ends, inclusive.

    annotationStartBoundary Property Map

    The boundary in the conversation where the annotation starts, inclusive.

    channelTag Number

    The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.

    entityMentionData Property Map

    Data specifying an entity mention.

    holdData Property Map

    Data specifying a hold.

    intentMatchData Property Map

    Data specifying an intent match.

    interruptionData Property Map

    Data specifying an interruption.

    issueMatchData Property Map

    Data specifying an issue match.

    phraseMatchData Property Map

    Data specifying a phrase match.

    sentimentData Property Map

    Data specifying sentiment.

    silenceData Property Map

    Data specifying silence.

    GoogleCloudContactcenterinsightsV1ConversationLevelSentimentResponse

    ChannelTag int

    The channel of the audio that the data applies to.

    SentimentData GoogleCloudContactcenterinsightsV1SentimentDataResponse

    Data specifying sentiment.

    channelTag Integer

    The channel of the audio that the data applies to.

    sentimentData GoogleCloudContactcenterinsightsV1SentimentDataResponse

    Data specifying sentiment.

    channelTag number

    The channel of the audio that the data applies to.

    sentimentData GoogleCloudContactcenterinsightsV1SentimentDataResponse

    Data specifying sentiment.

    channel_tag int

    The channel of the audio that the data applies to.

    sentiment_data GoogleCloudContactcenterinsightsV1SentimentDataResponse

    Data specifying sentiment.

    channelTag Number

    The channel of the audio that the data applies to.

    sentimentData Property Map

    Data specifying sentiment.

    GoogleCloudContactcenterinsightsV1EntityMentionDataResponse

    EntityUniqueId string

    The key of this entity in conversation entities. Can be used to retrieve the exact Entity this mention is attached to.

    Sentiment Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1SentimentDataResponse

    Sentiment expressed for this mention of the entity.

    Type string

    The type of the entity mention.

    EntityUniqueId string

    The key of this entity in conversation entities. Can be used to retrieve the exact Entity this mention is attached to.

    Sentiment GoogleCloudContactcenterinsightsV1SentimentDataResponse

    Sentiment expressed for this mention of the entity.

    Type string

    The type of the entity mention.

    entityUniqueId String

    The key of this entity in conversation entities. Can be used to retrieve the exact Entity this mention is attached to.

    sentiment GoogleCloudContactcenterinsightsV1SentimentDataResponse

    Sentiment expressed for this mention of the entity.

    type String

    The type of the entity mention.

    entityUniqueId string

    The key of this entity in conversation entities. Can be used to retrieve the exact Entity this mention is attached to.

    sentiment GoogleCloudContactcenterinsightsV1SentimentDataResponse

    Sentiment expressed for this mention of the entity.

    type string

    The type of the entity mention.

    entity_unique_id str

    The key of this entity in conversation entities. Can be used to retrieve the exact Entity this mention is attached to.

    sentiment GoogleCloudContactcenterinsightsV1SentimentDataResponse

    Sentiment expressed for this mention of the entity.

    type str

    The type of the entity mention.

    entityUniqueId String

    The key of this entity in conversation entities. Can be used to retrieve the exact Entity this mention is attached to.

    sentiment Property Map

    Sentiment expressed for this mention of the entity.

    type String

    The type of the entity mention.

    GoogleCloudContactcenterinsightsV1IntentMatchDataResponse

    IntentUniqueId string

    The id of the matched intent. Can be used to retrieve the corresponding intent information.

    IntentUniqueId string

    The id of the matched intent. Can be used to retrieve the corresponding intent information.

    intentUniqueId String

    The id of the matched intent. Can be used to retrieve the corresponding intent information.

    intentUniqueId string

    The id of the matched intent. Can be used to retrieve the corresponding intent information.

    intent_unique_id str

    The id of the matched intent. Can be used to retrieve the corresponding intent information.

    intentUniqueId String

    The id of the matched intent. Can be used to retrieve the corresponding intent information.

    GoogleCloudContactcenterinsightsV1IssueAssignmentResponse

    DisplayName string

    Immutable. Display name of the assigned issue. This field is set at time of analyis and immutable since then.

    Issue string

    Resource name of the assigned issue.

    Score double

    Score indicating the likelihood of the issue assignment. currently bounded on [0,1].

    DisplayName string

    Immutable. Display name of the assigned issue. This field is set at time of analyis and immutable since then.

    Issue string

    Resource name of the assigned issue.

    Score float64

    Score indicating the likelihood of the issue assignment. currently bounded on [0,1].

    displayName String

    Immutable. Display name of the assigned issue. This field is set at time of analyis and immutable since then.

    issue String

    Resource name of the assigned issue.

    score Double

    Score indicating the likelihood of the issue assignment. currently bounded on [0,1].

    displayName string

    Immutable. Display name of the assigned issue. This field is set at time of analyis and immutable since then.

    issue string

    Resource name of the assigned issue.

    score number

    Score indicating the likelihood of the issue assignment. currently bounded on [0,1].

    display_name str

    Immutable. Display name of the assigned issue. This field is set at time of analyis and immutable since then.

    issue str

    Resource name of the assigned issue.

    score float

    Score indicating the likelihood of the issue assignment. currently bounded on [0,1].

    displayName String

    Immutable. Display name of the assigned issue. This field is set at time of analyis and immutable since then.

    issue String

    Resource name of the assigned issue.

    score Number

    Score indicating the likelihood of the issue assignment. currently bounded on [0,1].

    GoogleCloudContactcenterinsightsV1IssueMatchDataResponse

    issueAssignment Property Map

    Information about the issue's assignment.

    GoogleCloudContactcenterinsightsV1IssueModelResultResponse

    IssueModel string

    Issue model that generates the result. Format: projects/{project}/locations/{location}/issueModels/{issue_model}

    Issues List<Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1IssueAssignmentResponse>

    All the matched issues.

    IssueModel string

    Issue model that generates the result. Format: projects/{project}/locations/{location}/issueModels/{issue_model}

    Issues []GoogleCloudContactcenterinsightsV1IssueAssignmentResponse

    All the matched issues.

    issueModel String

    Issue model that generates the result. Format: projects/{project}/locations/{location}/issueModels/{issue_model}

    issues List<GoogleCloudContactcenterinsightsV1IssueAssignmentResponse>

    All the matched issues.

    issueModel string

    Issue model that generates the result. Format: projects/{project}/locations/{location}/issueModels/{issue_model}

    issues GoogleCloudContactcenterinsightsV1IssueAssignmentResponse[]

    All the matched issues.

    issue_model str

    Issue model that generates the result. Format: projects/{project}/locations/{location}/issueModels/{issue_model}

    issues Sequence[GoogleCloudContactcenterinsightsV1IssueAssignmentResponse]

    All the matched issues.

    issueModel String

    Issue model that generates the result. Format: projects/{project}/locations/{location}/issueModels/{issue_model}

    issues List<Property Map>

    All the matched issues.

    GoogleCloudContactcenterinsightsV1PhraseMatchDataResponse

    DisplayName string

    The human-readable name of the phrase matcher.

    PhraseMatcher string

    The unique identifier (the resource name) of the phrase matcher.

    DisplayName string

    The human-readable name of the phrase matcher.

    PhraseMatcher string

    The unique identifier (the resource name) of the phrase matcher.

    displayName String

    The human-readable name of the phrase matcher.

    phraseMatcher String

    The unique identifier (the resource name) of the phrase matcher.

    displayName string

    The human-readable name of the phrase matcher.

    phraseMatcher string

    The unique identifier (the resource name) of the phrase matcher.

    display_name str

    The human-readable name of the phrase matcher.

    phrase_matcher str

    The unique identifier (the resource name) of the phrase matcher.

    displayName String

    The human-readable name of the phrase matcher.

    phraseMatcher String

    The unique identifier (the resource name) of the phrase matcher.

    GoogleCloudContactcenterinsightsV1SentimentDataResponse

    Magnitude double

    A non-negative number from 0 to infinity which represents the abolute magnitude of sentiment regardless of score.

    Score double

    The sentiment score between -1.0 (negative) and 1.0 (positive).

    Magnitude float64

    A non-negative number from 0 to infinity which represents the abolute magnitude of sentiment regardless of score.

    Score float64

    The sentiment score between -1.0 (negative) and 1.0 (positive).

    magnitude Double

    A non-negative number from 0 to infinity which represents the abolute magnitude of sentiment regardless of score.

    score Double

    The sentiment score between -1.0 (negative) and 1.0 (positive).

    magnitude number

    A non-negative number from 0 to infinity which represents the abolute magnitude of sentiment regardless of score.

    score number

    The sentiment score between -1.0 (negative) and 1.0 (positive).

    magnitude float

    A non-negative number from 0 to infinity which represents the abolute magnitude of sentiment regardless of score.

    score float

    The sentiment score between -1.0 (negative) and 1.0 (positive).

    magnitude Number

    A non-negative number from 0 to infinity which represents the abolute magnitude of sentiment regardless of score.

    score Number

    The sentiment score between -1.0 (negative) and 1.0 (positive).

    Package Details

    Repository
    Google Cloud Native pulumi/pulumi-google-native
    License
    Apache-2.0
    google-native logo

    Google Cloud Native is in preview. Google Cloud Classic is fully supported.

    Google Cloud Native v0.31.1 published on Thursday, Jul 20, 2023 by Pulumi