Google Native

Pulumi Official
Package maintained by Pulumi
v0.19.1 published on Tuesday, May 24, 2022 by Pulumi

getConversation

Gets a conversation.

Using getConversation

Two invocation forms are available. The direct form accepts plain arguments and either blocks until the result value is available, or returns a Promise-wrapped result. The output form accepts Input-wrapped arguments and returns an Output-wrapped result.

function getConversation(args: GetConversationArgs, opts?: InvokeOptions): Promise<GetConversationResult>
function getConversationOutput(args: GetConversationOutputArgs, opts?: InvokeOptions): Output<GetConversationResult>
def get_conversation(conversation_id: Optional[str] = None,
                     location: Optional[str] = None,
                     project: Optional[str] = None,
                     view: Optional[str] = None,
                     opts: Optional[InvokeOptions] = None) -> GetConversationResult
def get_conversation_output(conversation_id: Optional[pulumi.Input[str]] = None,
                     location: Optional[pulumi.Input[str]] = None,
                     project: Optional[pulumi.Input[str]] = None,
                     view: Optional[pulumi.Input[str]] = None,
                     opts: Optional[InvokeOptions] = None) -> Output[GetConversationResult]
func LookupConversation(ctx *Context, args *LookupConversationArgs, opts ...InvokeOption) (*LookupConversationResult, error)
func LookupConversationOutput(ctx *Context, args *LookupConversationOutputArgs, opts ...InvokeOption) LookupConversationResultOutput

> Note: This function is named LookupConversation in the Go SDK.

public static class GetConversation 
{
    public static Task<GetConversationResult> InvokeAsync(GetConversationArgs args, InvokeOptions? opts = null)
    public static Output<GetConversationResult> Invoke(GetConversationInvokeArgs args, InvokeOptions? opts = null)
}
public static CompletableFuture<GetConversationResult> getConversation(GetConversationArgs args, InvokeOptions options)
// Output-based functions aren't available in Java yet
Fn::Invoke:
  Function: google-native:contactcenterinsights/v1:getConversation
  Arguments:
    # Arguments dictionary

The following arguments are supported:

ConversationId string
Location string
Project string
View string
ConversationId string
Location string
Project string
View string
conversationId String
location String
project String
view String
conversationId string
location string
project string
view string
conversationId String
location String
project String
view String

getConversation Result

The following output properties are available:

AgentId string

An opaque, user-specified string representing the human agent who handled the conversation.

CallMetadata Pulumi.GoogleNative.Contactcenterinsights.V1.Outputs.GoogleCloudContactcenterinsightsV1ConversationCallMetadataResponse

Call-specific metadata.

CreateTime string

The time at which the conversation was created.

DataSource Pulumi.GoogleNative.Contactcenterinsights.V1.Outputs.GoogleCloudContactcenterinsightsV1ConversationDataSourceResponse

The source of the audio and transcription for the conversation.

DialogflowIntents Dictionary<string, string>

All the matched Dialogflow intents in the call. The key corresponds to a Dialogflow intent, format: projects/{project}/agent/{agent}/intents/{intent}

Duration string

The duration of the conversation.

ExpireTime string

The time at which this conversation should expire. After this time, the conversation data and any associated analyses will be deleted.

Labels Dictionary<string, string>

A map for the user to specify any custom fields. A maximum of 20 labels per conversation is allowed, with a maximum of 256 characters per entry.

LanguageCode string

A user-specified language code for the conversation.

LatestAnalysis Pulumi.GoogleNative.Contactcenterinsights.V1.Outputs.GoogleCloudContactcenterinsightsV1AnalysisResponse

The conversation's latest analysis, if one exists.

Medium string

Immutable. The conversation medium, if unspecified will default to PHONE_CALL.

Name string

Immutable. The resource name of the conversation. Format: projects/{project}/locations/{location}/conversations/{conversation}

ObfuscatedUserId string

Obfuscated user ID which the customer sent to us.

RuntimeAnnotations List<Pulumi.GoogleNative.Contactcenterinsights.V1.Outputs.GoogleCloudContactcenterinsightsV1RuntimeAnnotationResponse>

The annotations that were generated during the customer and agent interaction.

StartTime string

The time at which the conversation started.

Transcript Pulumi.GoogleNative.Contactcenterinsights.V1.Outputs.GoogleCloudContactcenterinsightsV1ConversationTranscriptResponse

The conversation transcript.

Ttl string

Input only. The TTL for this resource. If specified, then this TTL will be used to calculate the expire time.

TurnCount int

The number of turns in the conversation.

UpdateTime string

The most recent time at which the conversation was updated.

AgentId string

An opaque, user-specified string representing the human agent who handled the conversation.

CallMetadata GoogleCloudContactcenterinsightsV1ConversationCallMetadataResponse

Call-specific metadata.

CreateTime string

The time at which the conversation was created.

DataSource GoogleCloudContactcenterinsightsV1ConversationDataSourceResponse

The source of the audio and transcription for the conversation.

DialogflowIntents map[string]string

All the matched Dialogflow intents in the call. The key corresponds to a Dialogflow intent, format: projects/{project}/agent/{agent}/intents/{intent}

Duration string

The duration of the conversation.

ExpireTime string

The time at which this conversation should expire. After this time, the conversation data and any associated analyses will be deleted.

Labels map[string]string

A map for the user to specify any custom fields. A maximum of 20 labels per conversation is allowed, with a maximum of 256 characters per entry.

LanguageCode string

A user-specified language code for the conversation.

LatestAnalysis GoogleCloudContactcenterinsightsV1AnalysisResponse

The conversation's latest analysis, if one exists.

Medium string

Immutable. The conversation medium, if unspecified will default to PHONE_CALL.

Name string

Immutable. The resource name of the conversation. Format: projects/{project}/locations/{location}/conversations/{conversation}

ObfuscatedUserId string

Obfuscated user ID which the customer sent to us.

RuntimeAnnotations []GoogleCloudContactcenterinsightsV1RuntimeAnnotationResponse

The annotations that were generated during the customer and agent interaction.

StartTime string

The time at which the conversation started.

Transcript GoogleCloudContactcenterinsightsV1ConversationTranscriptResponse

The conversation transcript.

Ttl string

Input only. The TTL for this resource. If specified, then this TTL will be used to calculate the expire time.

TurnCount int

The number of turns in the conversation.

UpdateTime string

The most recent time at which the conversation was updated.

agentId String

An opaque, user-specified string representing the human agent who handled the conversation.

callMetadata GoogleCloudContactcenterinsightsV1ConversationCallMetadataResponse

Call-specific metadata.

createTime String

The time at which the conversation was created.

dataSource GoogleCloudContactcenterinsightsV1ConversationDataSourceResponse

The source of the audio and transcription for the conversation.

dialogflowIntents Map<String,String>

All the matched Dialogflow intents in the call. The key corresponds to a Dialogflow intent, format: projects/{project}/agent/{agent}/intents/{intent}

duration String

The duration of the conversation.

expireTime String

The time at which this conversation should expire. After this time, the conversation data and any associated analyses will be deleted.

labels Map<String,String>

A map for the user to specify any custom fields. A maximum of 20 labels per conversation is allowed, with a maximum of 256 characters per entry.

languageCode String

A user-specified language code for the conversation.

latestAnalysis GoogleCloudContactcenterinsightsV1AnalysisResponse

The conversation's latest analysis, if one exists.

medium String

Immutable. The conversation medium, if unspecified will default to PHONE_CALL.

name String

Immutable. The resource name of the conversation. Format: projects/{project}/locations/{location}/conversations/{conversation}

obfuscatedUserId String

Obfuscated user ID which the customer sent to us.

runtimeAnnotations List<GoogleCloudContactcenterinsightsV1RuntimeAnnotationResponse>

The annotations that were generated during the customer and agent interaction.

startTime String

The time at which the conversation started.

transcript GoogleCloudContactcenterinsightsV1ConversationTranscriptResponse

The conversation transcript.

ttl String

Input only. The TTL for this resource. If specified, then this TTL will be used to calculate the expire time.

turnCount Integer

The number of turns in the conversation.

updateTime String

The most recent time at which the conversation was updated.

agentId string

An opaque, user-specified string representing the human agent who handled the conversation.

callMetadata GoogleCloudContactcenterinsightsV1ConversationCallMetadataResponse

Call-specific metadata.

createTime string

The time at which the conversation was created.

dataSource GoogleCloudContactcenterinsightsV1ConversationDataSourceResponse

The source of the audio and transcription for the conversation.

dialogflowIntents {[key: string]: string}

All the matched Dialogflow intents in the call. The key corresponds to a Dialogflow intent, format: projects/{project}/agent/{agent}/intents/{intent}

duration string

The duration of the conversation.

expireTime string

The time at which this conversation should expire. After this time, the conversation data and any associated analyses will be deleted.

labels {[key: string]: string}

A map for the user to specify any custom fields. A maximum of 20 labels per conversation is allowed, with a maximum of 256 characters per entry.

languageCode string

A user-specified language code for the conversation.

latestAnalysis GoogleCloudContactcenterinsightsV1AnalysisResponse

The conversation's latest analysis, if one exists.

medium string

Immutable. The conversation medium, if unspecified will default to PHONE_CALL.

name string

Immutable. The resource name of the conversation. Format: projects/{project}/locations/{location}/conversations/{conversation}

obfuscatedUserId string

Obfuscated user ID which the customer sent to us.

runtimeAnnotations GoogleCloudContactcenterinsightsV1RuntimeAnnotationResponse[]

The annotations that were generated during the customer and agent interaction.

startTime string

The time at which the conversation started.

transcript GoogleCloudContactcenterinsightsV1ConversationTranscriptResponse

The conversation transcript.

ttl string

Input only. The TTL for this resource. If specified, then this TTL will be used to calculate the expire time.

turnCount number

The number of turns in the conversation.

updateTime string

The most recent time at which the conversation was updated.

agent_id str

An opaque, user-specified string representing the human agent who handled the conversation.

call_metadata GoogleCloudContactcenterinsightsV1ConversationCallMetadataResponse

Call-specific metadata.

create_time str

The time at which the conversation was created.

data_source GoogleCloudContactcenterinsightsV1ConversationDataSourceResponse

The source of the audio and transcription for the conversation.

dialogflow_intents Mapping[str, str]

All the matched Dialogflow intents in the call. The key corresponds to a Dialogflow intent, format: projects/{project}/agent/{agent}/intents/{intent}

duration str

The duration of the conversation.

expire_time str

The time at which this conversation should expire. After this time, the conversation data and any associated analyses will be deleted.

labels Mapping[str, str]

A map for the user to specify any custom fields. A maximum of 20 labels per conversation is allowed, with a maximum of 256 characters per entry.

language_code str

A user-specified language code for the conversation.

latest_analysis GoogleCloudContactcenterinsightsV1AnalysisResponse

The conversation's latest analysis, if one exists.

medium str

Immutable. The conversation medium, if unspecified will default to PHONE_CALL.

name str

Immutable. The resource name of the conversation. Format: projects/{project}/locations/{location}/conversations/{conversation}

obfuscated_user_id str

Obfuscated user ID which the customer sent to us.

runtime_annotations Sequence[GoogleCloudContactcenterinsightsV1RuntimeAnnotationResponse]

The annotations that were generated during the customer and agent interaction.

start_time str

The time at which the conversation started.

transcript GoogleCloudContactcenterinsightsV1ConversationTranscriptResponse

The conversation transcript.

ttl str

Input only. The TTL for this resource. If specified, then this TTL will be used to calculate the expire time.

turn_count int

The number of turns in the conversation.

update_time str

The most recent time at which the conversation was updated.

agentId String

An opaque, user-specified string representing the human agent who handled the conversation.

callMetadata Property Map

Call-specific metadata.

createTime String

The time at which the conversation was created.

dataSource Property Map

The source of the audio and transcription for the conversation.

dialogflowIntents Map<String>

All the matched Dialogflow intents in the call. The key corresponds to a Dialogflow intent, format: projects/{project}/agent/{agent}/intents/{intent}

duration String

The duration of the conversation.

expireTime String

The time at which this conversation should expire. After this time, the conversation data and any associated analyses will be deleted.

labels Map<String>

A map for the user to specify any custom fields. A maximum of 20 labels per conversation is allowed, with a maximum of 256 characters per entry.

languageCode String

A user-specified language code for the conversation.

latestAnalysis Property Map

The conversation's latest analysis, if one exists.

medium String

Immutable. The conversation medium, if unspecified will default to PHONE_CALL.

name String

Immutable. The resource name of the conversation. Format: projects/{project}/locations/{location}/conversations/{conversation}

obfuscatedUserId String

Obfuscated user ID which the customer sent to us.

runtimeAnnotations List<Property Map>

The annotations that were generated during the customer and agent interaction.

startTime String

The time at which the conversation started.

transcript Property Map

The conversation transcript.

ttl String

Input only. The TTL for this resource. If specified, then this TTL will be used to calculate the expire time.

turnCount Number

The number of turns in the conversation.

updateTime String

The most recent time at which the conversation was updated.

Supporting Types

GoogleCloudContactcenterinsightsV1AnalysisResponse

AnalysisResult Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1AnalysisResultResponse

The result of the analysis, which is populated when the analysis finishes.

CreateTime string

The time at which the analysis was created, which occurs when the long-running operation completes.

Name string

Immutable. The resource name of the analysis. Format: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}

RequestTime string

The time at which the analysis was requested.

AnalysisResult GoogleCloudContactcenterinsightsV1AnalysisResultResponse

The result of the analysis, which is populated when the analysis finishes.

CreateTime string

The time at which the analysis was created, which occurs when the long-running operation completes.

Name string

Immutable. The resource name of the analysis. Format: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}

RequestTime string

The time at which the analysis was requested.

analysisResult GoogleCloudContactcenterinsightsV1AnalysisResultResponse

The result of the analysis, which is populated when the analysis finishes.

createTime String

The time at which the analysis was created, which occurs when the long-running operation completes.

name String

Immutable. The resource name of the analysis. Format: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}

requestTime String

The time at which the analysis was requested.

analysisResult GoogleCloudContactcenterinsightsV1AnalysisResultResponse

The result of the analysis, which is populated when the analysis finishes.

createTime string

The time at which the analysis was created, which occurs when the long-running operation completes.

name string

Immutable. The resource name of the analysis. Format: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}

requestTime string

The time at which the analysis was requested.

analysis_result GoogleCloudContactcenterinsightsV1AnalysisResultResponse

The result of the analysis, which is populated when the analysis finishes.

create_time str

The time at which the analysis was created, which occurs when the long-running operation completes.

name str

Immutable. The resource name of the analysis. Format: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}

request_time str

The time at which the analysis was requested.

analysisResult Property Map

The result of the analysis, which is populated when the analysis finishes.

createTime String

The time at which the analysis was created, which occurs when the long-running operation completes.

name String

Immutable. The resource name of the analysis. Format: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}

requestTime String

The time at which the analysis was requested.

GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadataResponse

Annotations List<Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1CallAnnotationResponse>

A list of call annotations that apply to this call.

Entities Dictionary<string, string>

All the entities in the call.

Intents Dictionary<string, string>

All the matched intents in the call.

IssueModelResult Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1IssueModelResultResponse

Overall conversation-level issue modeling result.

PhraseMatchers Dictionary<string, string>

All the matched phrase matchers in the call.

Sentiments List<Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1ConversationLevelSentimentResponse>

Overall conversation-level sentiment for each channel of the call.

Annotations []GoogleCloudContactcenterinsightsV1CallAnnotationResponse

A list of call annotations that apply to this call.

Entities map[string]string

All the entities in the call.

Intents map[string]string

All the matched intents in the call.

IssueModelResult GoogleCloudContactcenterinsightsV1IssueModelResultResponse

Overall conversation-level issue modeling result.

PhraseMatchers map[string]string

All the matched phrase matchers in the call.

Sentiments []GoogleCloudContactcenterinsightsV1ConversationLevelSentimentResponse

Overall conversation-level sentiment for each channel of the call.

annotations List<GoogleCloudContactcenterinsightsV1CallAnnotationResponse>

A list of call annotations that apply to this call.

entities Map<String,String>

All the entities in the call.

intents Map<String,String>

All the matched intents in the call.

issueModelResult GoogleCloudContactcenterinsightsV1IssueModelResultResponse

Overall conversation-level issue modeling result.

phraseMatchers Map<String,String>

All the matched phrase matchers in the call.

sentiments List<GoogleCloudContactcenterinsightsV1ConversationLevelSentimentResponse>

Overall conversation-level sentiment for each channel of the call.

annotations GoogleCloudContactcenterinsightsV1CallAnnotationResponse[]

A list of call annotations that apply to this call.

entities {[key: string]: string}

All the entities in the call.

intents {[key: string]: string}

All the matched intents in the call.

issueModelResult GoogleCloudContactcenterinsightsV1IssueModelResultResponse

Overall conversation-level issue modeling result.

phraseMatchers {[key: string]: string}

All the matched phrase matchers in the call.

sentiments GoogleCloudContactcenterinsightsV1ConversationLevelSentimentResponse[]

Overall conversation-level sentiment for each channel of the call.

annotations Sequence[GoogleCloudContactcenterinsightsV1CallAnnotationResponse]

A list of call annotations that apply to this call.

entities Mapping[str, str]

All the entities in the call.

intents Mapping[str, str]

All the matched intents in the call.

issue_model_result GoogleCloudContactcenterinsightsV1IssueModelResultResponse

Overall conversation-level issue modeling result.

phrase_matchers Mapping[str, str]

All the matched phrase matchers in the call.

sentiments Sequence[GoogleCloudContactcenterinsightsV1ConversationLevelSentimentResponse]

Overall conversation-level sentiment for each channel of the call.

annotations List<Property Map>

A list of call annotations that apply to this call.

entities Map<String>

All the entities in the call.

intents Map<String>

All the matched intents in the call.

issueModelResult Property Map

Overall conversation-level issue modeling result.

phraseMatchers Map<String>

All the matched phrase matchers in the call.

sentiments List<Property Map>

Overall conversation-level sentiment for each channel of the call.

GoogleCloudContactcenterinsightsV1AnalysisResultResponse

CallAnalysisMetadata GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadataResponse

Call-specific metadata created by the analysis.

EndTime string

The time at which the analysis ended.

callAnalysisMetadata GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadataResponse

Call-specific metadata created by the analysis.

endTime String

The time at which the analysis ended.

callAnalysisMetadata GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadataResponse

Call-specific metadata created by the analysis.

endTime string

The time at which the analysis ended.

call_analysis_metadata GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadataResponse

Call-specific metadata created by the analysis.

end_time str

The time at which the analysis ended.

callAnalysisMetadata Property Map

Call-specific metadata created by the analysis.

endTime String

The time at which the analysis ended.

GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

TranscriptIndex int

The index in the sequence of transcribed pieces of the conversation where the boundary is located. This index starts at zero.

WordIndex int

The word index of this boundary with respect to the first word in the transcript piece. This index starts at zero.

TranscriptIndex int

The index in the sequence of transcribed pieces of the conversation where the boundary is located. This index starts at zero.

WordIndex int

The word index of this boundary with respect to the first word in the transcript piece. This index starts at zero.

transcriptIndex Integer

The index in the sequence of transcribed pieces of the conversation where the boundary is located. This index starts at zero.

wordIndex Integer

The word index of this boundary with respect to the first word in the transcript piece. This index starts at zero.

transcriptIndex number

The index in the sequence of transcribed pieces of the conversation where the boundary is located. This index starts at zero.

wordIndex number

The word index of this boundary with respect to the first word in the transcript piece. This index starts at zero.

transcript_index int

The index in the sequence of transcribed pieces of the conversation where the boundary is located. This index starts at zero.

word_index int

The word index of this boundary with respect to the first word in the transcript piece. This index starts at zero.

transcriptIndex Number

The index in the sequence of transcribed pieces of the conversation where the boundary is located. This index starts at zero.

wordIndex Number

The word index of this boundary with respect to the first word in the transcript piece. This index starts at zero.

GoogleCloudContactcenterinsightsV1AnswerFeedbackResponse

Clicked bool

Indicates whether an answer or item was clicked by the human agent.

CorrectnessLevel string

The correctness level of an answer.

Displayed bool

Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.

Clicked bool

Indicates whether an answer or item was clicked by the human agent.

CorrectnessLevel string

The correctness level of an answer.

Displayed bool

Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.

clicked Boolean

Indicates whether an answer or item was clicked by the human agent.

correctnessLevel String

The correctness level of an answer.

displayed Boolean

Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.

clicked boolean

Indicates whether an answer or item was clicked by the human agent.

correctnessLevel string

The correctness level of an answer.

displayed boolean

Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.

clicked bool

Indicates whether an answer or item was clicked by the human agent.

correctness_level str

The correctness level of an answer.

displayed bool

Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.

clicked Boolean

Indicates whether an answer or item was clicked by the human agent.

correctnessLevel String

The correctness level of an answer.

displayed Boolean

Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.

GoogleCloudContactcenterinsightsV1ArticleSuggestionDataResponse

ConfidenceScore double

The system's confidence score that this article is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

Metadata Dictionary<string, string>

Map that contains metadata about the Article Suggestion and the document that it originates from.

QueryRecord string

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

Source string

The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}

Title string

Article title.

Uri string

Article URI.

ConfidenceScore float64

The system's confidence score that this article is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

Metadata map[string]string

Map that contains metadata about the Article Suggestion and the document that it originates from.

QueryRecord string

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

Source string

The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}

Title string

Article title.

Uri string

Article URI.

confidenceScore Double

The system's confidence score that this article is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

metadata Map<String,String>

Map that contains metadata about the Article Suggestion and the document that it originates from.

queryRecord String

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

source String

The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}

title String

Article title.

uri String

Article URI.

confidenceScore number

The system's confidence score that this article is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

metadata {[key: string]: string}

Map that contains metadata about the Article Suggestion and the document that it originates from.

queryRecord string

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

source string

The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}

title string

Article title.

uri string

Article URI.

confidence_score float

The system's confidence score that this article is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

metadata Mapping[str, str]

Map that contains metadata about the Article Suggestion and the document that it originates from.

query_record str

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

source str

The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}

title str

Article title.

uri str

Article URI.

confidenceScore Number

The system's confidence score that this article is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

metadata Map<String>

Map that contains metadata about the Article Suggestion and the document that it originates from.

queryRecord String

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

source String

The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}

title String

Article title.

uri String

Article URI.

GoogleCloudContactcenterinsightsV1CallAnnotationResponse

AnnotationEndBoundary Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

The boundary in the conversation where the annotation ends, inclusive.

AnnotationStartBoundary Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

The boundary in the conversation where the annotation starts, inclusive.

ChannelTag int

The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.

EntityMentionData Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1EntityMentionDataResponse

Data specifying an entity mention.

HoldData Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1HoldDataResponse

Data specifying a hold.

IntentMatchData Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1IntentMatchDataResponse

Data specifying an intent match.

InterruptionData Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1InterruptionDataResponse

Data specifying an interruption.

PhraseMatchData Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1PhraseMatchDataResponse

Data specifying a phrase match.

SentimentData Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1SentimentDataResponse

Data specifying sentiment.

SilenceData Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1SilenceDataResponse

Data specifying silence.

AnnotationEndBoundary GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

The boundary in the conversation where the annotation ends, inclusive.

AnnotationStartBoundary GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

The boundary in the conversation where the annotation starts, inclusive.

ChannelTag int

The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.

EntityMentionData GoogleCloudContactcenterinsightsV1EntityMentionDataResponse

Data specifying an entity mention.

HoldData GoogleCloudContactcenterinsightsV1HoldDataResponse

Data specifying a hold.

IntentMatchData GoogleCloudContactcenterinsightsV1IntentMatchDataResponse

Data specifying an intent match.

InterruptionData GoogleCloudContactcenterinsightsV1InterruptionDataResponse

Data specifying an interruption.

PhraseMatchData GoogleCloudContactcenterinsightsV1PhraseMatchDataResponse

Data specifying a phrase match.

SentimentData GoogleCloudContactcenterinsightsV1SentimentDataResponse

Data specifying sentiment.

SilenceData GoogleCloudContactcenterinsightsV1SilenceDataResponse

Data specifying silence.

annotationEndBoundary GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

The boundary in the conversation where the annotation ends, inclusive.

annotationStartBoundary GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

The boundary in the conversation where the annotation starts, inclusive.

channelTag Integer

The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.

entityMentionData GoogleCloudContactcenterinsightsV1EntityMentionDataResponse

Data specifying an entity mention.

holdData GoogleCloudContactcenterinsightsV1HoldDataResponse

Data specifying a hold.

intentMatchData GoogleCloudContactcenterinsightsV1IntentMatchDataResponse

Data specifying an intent match.

interruptionData GoogleCloudContactcenterinsightsV1InterruptionDataResponse

Data specifying an interruption.

phraseMatchData GoogleCloudContactcenterinsightsV1PhraseMatchDataResponse

Data specifying a phrase match.

sentimentData GoogleCloudContactcenterinsightsV1SentimentDataResponse

Data specifying sentiment.

silenceData GoogleCloudContactcenterinsightsV1SilenceDataResponse

Data specifying silence.

annotationEndBoundary GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

The boundary in the conversation where the annotation ends, inclusive.

annotationStartBoundary GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

The boundary in the conversation where the annotation starts, inclusive.

channelTag number

The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.

entityMentionData GoogleCloudContactcenterinsightsV1EntityMentionDataResponse

Data specifying an entity mention.

holdData GoogleCloudContactcenterinsightsV1HoldDataResponse

Data specifying a hold.

intentMatchData GoogleCloudContactcenterinsightsV1IntentMatchDataResponse

Data specifying an intent match.

interruptionData GoogleCloudContactcenterinsightsV1InterruptionDataResponse

Data specifying an interruption.

phraseMatchData GoogleCloudContactcenterinsightsV1PhraseMatchDataResponse

Data specifying a phrase match.

sentimentData GoogleCloudContactcenterinsightsV1SentimentDataResponse

Data specifying sentiment.

silenceData GoogleCloudContactcenterinsightsV1SilenceDataResponse

Data specifying silence.

annotation_end_boundary GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

The boundary in the conversation where the annotation ends, inclusive.

annotation_start_boundary GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

The boundary in the conversation where the annotation starts, inclusive.

channel_tag int

The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.

entity_mention_data GoogleCloudContactcenterinsightsV1EntityMentionDataResponse

Data specifying an entity mention.

hold_data GoogleCloudContactcenterinsightsV1HoldDataResponse

Data specifying a hold.

intent_match_data GoogleCloudContactcenterinsightsV1IntentMatchDataResponse

Data specifying an intent match.

interruption_data GoogleCloudContactcenterinsightsV1InterruptionDataResponse

Data specifying an interruption.

phrase_match_data GoogleCloudContactcenterinsightsV1PhraseMatchDataResponse

Data specifying a phrase match.

sentiment_data GoogleCloudContactcenterinsightsV1SentimentDataResponse

Data specifying sentiment.

silence_data GoogleCloudContactcenterinsightsV1SilenceDataResponse

Data specifying silence.

annotationEndBoundary Property Map

The boundary in the conversation where the annotation ends, inclusive.

annotationStartBoundary Property Map

The boundary in the conversation where the annotation starts, inclusive.

channelTag Number

The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.

entityMentionData Property Map

Data specifying an entity mention.

holdData Property Map

Data specifying a hold.

intentMatchData Property Map

Data specifying an intent match.

interruptionData Property Map

Data specifying an interruption.

phraseMatchData Property Map

Data specifying a phrase match.

sentimentData Property Map

Data specifying sentiment.

silenceData Property Map

Data specifying silence.

GoogleCloudContactcenterinsightsV1ConversationCallMetadataResponse

AgentChannel int

The audio channel that contains the agent.

CustomerChannel int

The audio channel that contains the customer.

AgentChannel int

The audio channel that contains the agent.

CustomerChannel int

The audio channel that contains the customer.

agentChannel Integer

The audio channel that contains the agent.

customerChannel Integer

The audio channel that contains the customer.

agentChannel number

The audio channel that contains the agent.

customerChannel number

The audio channel that contains the customer.

agent_channel int

The audio channel that contains the agent.

customer_channel int

The audio channel that contains the customer.

agentChannel Number

The audio channel that contains the agent.

customerChannel Number

The audio channel that contains the customer.

GoogleCloudContactcenterinsightsV1ConversationDataSourceResponse

DialogflowSource GoogleCloudContactcenterinsightsV1DialogflowSourceResponse

The source when the conversation comes from Dialogflow.

GcsSource GoogleCloudContactcenterinsightsV1GcsSourceResponse

A Cloud Storage location specification for the audio and transcript.

dialogflowSource GoogleCloudContactcenterinsightsV1DialogflowSourceResponse

The source when the conversation comes from Dialogflow.

gcsSource GoogleCloudContactcenterinsightsV1GcsSourceResponse

A Cloud Storage location specification for the audio and transcript.

dialogflowSource GoogleCloudContactcenterinsightsV1DialogflowSourceResponse

The source when the conversation comes from Dialogflow.

gcsSource GoogleCloudContactcenterinsightsV1GcsSourceResponse

A Cloud Storage location specification for the audio and transcript.

dialogflow_source GoogleCloudContactcenterinsightsV1DialogflowSourceResponse

The source when the conversation comes from Dialogflow.

gcs_source GoogleCloudContactcenterinsightsV1GcsSourceResponse

A Cloud Storage location specification for the audio and transcript.

dialogflowSource Property Map

The source when the conversation comes from Dialogflow.

gcsSource Property Map

A Cloud Storage location specification for the audio and transcript.

GoogleCloudContactcenterinsightsV1ConversationLevelSentimentResponse

ChannelTag int

The channel of the audio that the data applies to.

SentimentData GoogleCloudContactcenterinsightsV1SentimentDataResponse

Data specifying sentiment.

channelTag Integer

The channel of the audio that the data applies to.

sentimentData GoogleCloudContactcenterinsightsV1SentimentDataResponse

Data specifying sentiment.

channelTag number

The channel of the audio that the data applies to.

sentimentData GoogleCloudContactcenterinsightsV1SentimentDataResponse

Data specifying sentiment.

channel_tag int

The channel of the audio that the data applies to.

sentiment_data GoogleCloudContactcenterinsightsV1SentimentDataResponse

Data specifying sentiment.

channelTag Number

The channel of the audio that the data applies to.

sentimentData Property Map

Data specifying sentiment.

GoogleCloudContactcenterinsightsV1ConversationParticipantResponse

DialogflowParticipant string

Deprecated. Use dialogflow_participant_name instead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}

Deprecated:

Deprecated. Use dialogflow_participant_name instead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}

DialogflowParticipantName string

The name of the participant provided by Dialogflow. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}

ObfuscatedExternalUserId string

Obfuscated user ID from Dialogflow.

Role string

The role of the participant.

UserId string

A user-specified ID representing the participant.

DialogflowParticipant string

Deprecated. Use dialogflow_participant_name instead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}

Deprecated:

Deprecated. Use dialogflow_participant_name instead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}

DialogflowParticipantName string

The name of the participant provided by Dialogflow. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}

ObfuscatedExternalUserId string

Obfuscated user ID from Dialogflow.

Role string

The role of the participant.

UserId string

A user-specified ID representing the participant.

dialogflowParticipant String

Deprecated. Use dialogflow_participant_name instead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}

Deprecated:

Deprecated. Use dialogflow_participant_name instead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}

dialogflowParticipantName String

The name of the participant provided by Dialogflow. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}

obfuscatedExternalUserId String

Obfuscated user ID from Dialogflow.

role String

The role of the participant.

userId String

A user-specified ID representing the participant.

dialogflowParticipant string

Deprecated. Use dialogflow_participant_name instead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}

Deprecated:

Deprecated. Use dialogflow_participant_name instead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}

dialogflowParticipantName string

The name of the participant provided by Dialogflow. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}

obfuscatedExternalUserId string

Obfuscated user ID from Dialogflow.

role string

The role of the participant.

userId string

A user-specified ID representing the participant.

dialogflow_participant str

Deprecated. Use dialogflow_participant_name instead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}

Deprecated:

Deprecated. Use dialogflow_participant_name instead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}

dialogflow_participant_name str

The name of the participant provided by Dialogflow. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}

obfuscated_external_user_id str

Obfuscated user ID from Dialogflow.

role str

The role of the participant.

user_id str

A user-specified ID representing the participant.

dialogflowParticipant String

Deprecated. Use dialogflow_participant_name instead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}

Deprecated:

Deprecated. Use dialogflow_participant_name instead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}

dialogflowParticipantName String

The name of the participant provided by Dialogflow. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}

obfuscatedExternalUserId String

Obfuscated user ID from Dialogflow.

role String

The role of the participant.

userId String

A user-specified ID representing the participant.

GoogleCloudContactcenterinsightsV1ConversationTranscriptResponse

TranscriptSegments []GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentResponse

A list of sequential transcript segments that comprise the conversation.

transcriptSegments List<GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentResponse>

A list of sequential transcript segments that comprise the conversation.

transcriptSegments GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentResponse[]

A list of sequential transcript segments that comprise the conversation.

transcriptSegments List<Property Map>

A list of sequential transcript segments that comprise the conversation.

GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentDialogflowSegmentMetadataResponse

SmartReplyAllowlistCovered bool

Whether the transcript segment was covered under the configured smart reply allowlist in Agent Assist.

SmartReplyAllowlistCovered bool

Whether the transcript segment was covered under the configured smart reply allowlist in Agent Assist.

smartReplyAllowlistCovered Boolean

Whether the transcript segment was covered under the configured smart reply allowlist in Agent Assist.

smartReplyAllowlistCovered boolean

Whether the transcript segment was covered under the configured smart reply allowlist in Agent Assist.

smart_reply_allowlist_covered bool

Whether the transcript segment was covered under the configured smart reply allowlist in Agent Assist.

smartReplyAllowlistCovered Boolean

Whether the transcript segment was covered under the configured smart reply allowlist in Agent Assist.

GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentResponse

ChannelTag int

For conversations derived from multi-channel audio, this is the channel number corresponding to the audio from that channel. For audioChannelCount = N, its output values can range from '1' to 'N'. A channel tag of 0 indicates that the audio is mono.

Confidence double

A confidence estimate between 0.0 and 1.0 of the fidelity of this segment. A default value of 0.0 indicates that the value is unset.

DialogflowSegmentMetadata Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentDialogflowSegmentMetadataResponse

CCAI metadata relating to the current transcript segment.

LanguageCode string

The language code of this segment as a BCP-47 language tag. Example: "en-US".

MessageTime string

The time that the message occurred, if provided.

SegmentParticipant Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1ConversationParticipantResponse

The participant of this segment.

Sentiment Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1SentimentDataResponse

The sentiment for this transcript segment.

Text string

The text of this segment.

Words List<Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentWordInfoResponse>

A list of the word-specific information for each word in the segment.

ChannelTag int

For conversations derived from multi-channel audio, this is the channel number corresponding to the audio from that channel. For audioChannelCount = N, its output values can range from '1' to 'N'. A channel tag of 0 indicates that the audio is mono.

Confidence float64

A confidence estimate between 0.0 and 1.0 of the fidelity of this segment. A default value of 0.0 indicates that the value is unset.

DialogflowSegmentMetadata GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentDialogflowSegmentMetadataResponse

CCAI metadata relating to the current transcript segment.

LanguageCode string

The language code of this segment as a BCP-47 language tag. Example: "en-US".

MessageTime string

The time that the message occurred, if provided.

SegmentParticipant GoogleCloudContactcenterinsightsV1ConversationParticipantResponse

The participant of this segment.

Sentiment GoogleCloudContactcenterinsightsV1SentimentDataResponse

The sentiment for this transcript segment.

Text string

The text of this segment.

Words []GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentWordInfoResponse

A list of the word-specific information for each word in the segment.

channelTag Integer

For conversations derived from multi-channel audio, this is the channel number corresponding to the audio from that channel. For audioChannelCount = N, its output values can range from '1' to 'N'. A channel tag of 0 indicates that the audio is mono.

confidence Double

A confidence estimate between 0.0 and 1.0 of the fidelity of this segment. A default value of 0.0 indicates that the value is unset.

dialogflowSegmentMetadata GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentDialogflowSegmentMetadataResponse

CCAI metadata relating to the current transcript segment.

languageCode String

The language code of this segment as a BCP-47 language tag. Example: "en-US".

messageTime String

The time that the message occurred, if provided.

segmentParticipant GoogleCloudContactcenterinsightsV1ConversationParticipantResponse

The participant of this segment.

sentiment GoogleCloudContactcenterinsightsV1SentimentDataResponse

The sentiment for this transcript segment.

text String

The text of this segment.

words List<GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentWordInfoResponse>

A list of the word-specific information for each word in the segment.

channelTag number

For conversations derived from multi-channel audio, this is the channel number corresponding to the audio from that channel. For audioChannelCount = N, its output values can range from '1' to 'N'. A channel tag of 0 indicates that the audio is mono.

confidence number

A confidence estimate between 0.0 and 1.0 of the fidelity of this segment. A default value of 0.0 indicates that the value is unset.

dialogflowSegmentMetadata GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentDialogflowSegmentMetadataResponse

CCAI metadata relating to the current transcript segment.

languageCode string

The language code of this segment as a BCP-47 language tag. Example: "en-US".

messageTime string

The time that the message occurred, if provided.

segmentParticipant GoogleCloudContactcenterinsightsV1ConversationParticipantResponse

The participant of this segment.

sentiment GoogleCloudContactcenterinsightsV1SentimentDataResponse

The sentiment for this transcript segment.

text string

The text of this segment.

words GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentWordInfoResponse[]

A list of the word-specific information for each word in the segment.

channel_tag int

For conversations derived from multi-channel audio, this is the channel number corresponding to the audio from that channel. For audioChannelCount = N, its output values can range from '1' to 'N'. A channel tag of 0 indicates that the audio is mono.

confidence float

A confidence estimate between 0.0 and 1.0 of the fidelity of this segment. A default value of 0.0 indicates that the value is unset.

dialogflow_segment_metadata GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentDialogflowSegmentMetadataResponse

CCAI metadata relating to the current transcript segment.

language_code str

The language code of this segment as a BCP-47 language tag. Example: "en-US".

message_time str

The time that the message occurred, if provided.

segment_participant GoogleCloudContactcenterinsightsV1ConversationParticipantResponse

The participant of this segment.

sentiment GoogleCloudContactcenterinsightsV1SentimentDataResponse

The sentiment for this transcript segment.

text str

The text of this segment.

words Sequence[GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentWordInfoResponse]

A list of the word-specific information for each word in the segment.

channelTag Number

For conversations derived from multi-channel audio, this is the channel number corresponding to the audio from that channel. For audioChannelCount = N, its output values can range from '1' to 'N'. A channel tag of 0 indicates that the audio is mono.

confidence Number

A confidence estimate between 0.0 and 1.0 of the fidelity of this segment. A default value of 0.0 indicates that the value is unset.

dialogflowSegmentMetadata Property Map

CCAI metadata relating to the current transcript segment.

languageCode String

The language code of this segment as a BCP-47 language tag. Example: "en-US".

messageTime String

The time that the message occurred, if provided.

segmentParticipant Property Map

The participant of this segment.

sentiment Property Map

The sentiment for this transcript segment.

text String

The text of this segment.

words List<Property Map>

A list of the word-specific information for each word in the segment.

GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentWordInfoResponse

Confidence double

A confidence estimate between 0.0 and 1.0 of the fidelity of this word. A default value of 0.0 indicates that the value is unset.

EndOffset string

Time offset of the end of this word relative to the beginning of the total conversation.

StartOffset string

Time offset of the start of this word relative to the beginning of the total conversation.

Word string

The word itself. Includes punctuation marks that surround the word.

Confidence float64

A confidence estimate between 0.0 and 1.0 of the fidelity of this word. A default value of 0.0 indicates that the value is unset.

EndOffset string

Time offset of the end of this word relative to the beginning of the total conversation.

StartOffset string

Time offset of the start of this word relative to the beginning of the total conversation.

Word string

The word itself. Includes punctuation marks that surround the word.

confidence Double

A confidence estimate between 0.0 and 1.0 of the fidelity of this word. A default value of 0.0 indicates that the value is unset.

endOffset String

Time offset of the end of this word relative to the beginning of the total conversation.

startOffset String

Time offset of the start of this word relative to the beginning of the total conversation.

word String

The word itself. Includes punctuation marks that surround the word.

confidence number

A confidence estimate between 0.0 and 1.0 of the fidelity of this word. A default value of 0.0 indicates that the value is unset.

endOffset string

Time offset of the end of this word relative to the beginning of the total conversation.

startOffset string

Time offset of the start of this word relative to the beginning of the total conversation.

word string

The word itself. Includes punctuation marks that surround the word.

confidence float

A confidence estimate between 0.0 and 1.0 of the fidelity of this word. A default value of 0.0 indicates that the value is unset.

end_offset str

Time offset of the end of this word relative to the beginning of the total conversation.

start_offset str

Time offset of the start of this word relative to the beginning of the total conversation.

word str

The word itself. Includes punctuation marks that surround the word.

confidence Number

A confidence estimate between 0.0 and 1.0 of the fidelity of this word. A default value of 0.0 indicates that the value is unset.

endOffset String

Time offset of the end of this word relative to the beginning of the total conversation.

startOffset String

Time offset of the start of this word relative to the beginning of the total conversation.

word String

The word itself. Includes punctuation marks that surround the word.

GoogleCloudContactcenterinsightsV1DialogflowInteractionDataResponse

Confidence double

The confidence of the match ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

DialogflowIntentId string

The Dialogflow intent resource path. Format: projects/{project}/agent/{agent}/intents/{intent}

Confidence float64

The confidence of the match ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

DialogflowIntentId string

The Dialogflow intent resource path. Format: projects/{project}/agent/{agent}/intents/{intent}

confidence Double

The confidence of the match ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

dialogflowIntentId String

The Dialogflow intent resource path. Format: projects/{project}/agent/{agent}/intents/{intent}

confidence number

The confidence of the match ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

dialogflowIntentId string

The Dialogflow intent resource path. Format: projects/{project}/agent/{agent}/intents/{intent}

confidence float

The confidence of the match ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

dialogflow_intent_id str

The Dialogflow intent resource path. Format: projects/{project}/agent/{agent}/intents/{intent}

confidence Number

The confidence of the match ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

dialogflowIntentId String

The Dialogflow intent resource path. Format: projects/{project}/agent/{agent}/intents/{intent}

GoogleCloudContactcenterinsightsV1DialogflowSourceResponse

AudioUri string

Cloud Storage URI that points to a file that contains the conversation audio.

DialogflowConversation string

The name of the Dialogflow conversation that this conversation resource is derived from. Format: projects/{project}/locations/{location}/conversations/{conversation}

AudioUri string

Cloud Storage URI that points to a file that contains the conversation audio.

DialogflowConversation string

The name of the Dialogflow conversation that this conversation resource is derived from. Format: projects/{project}/locations/{location}/conversations/{conversation}

audioUri String

Cloud Storage URI that points to a file that contains the conversation audio.

dialogflowConversation String

The name of the Dialogflow conversation that this conversation resource is derived from. Format: projects/{project}/locations/{location}/conversations/{conversation}

audioUri string

Cloud Storage URI that points to a file that contains the conversation audio.

dialogflowConversation string

The name of the Dialogflow conversation that this conversation resource is derived from. Format: projects/{project}/locations/{location}/conversations/{conversation}

audio_uri str

Cloud Storage URI that points to a file that contains the conversation audio.

dialogflow_conversation str

The name of the Dialogflow conversation that this conversation resource is derived from. Format: projects/{project}/locations/{location}/conversations/{conversation}

audioUri String

Cloud Storage URI that points to a file that contains the conversation audio.

dialogflowConversation String

The name of the Dialogflow conversation that this conversation resource is derived from. Format: projects/{project}/locations/{location}/conversations/{conversation}

GoogleCloudContactcenterinsightsV1EntityMentionDataResponse

EntityUniqueId string

The key of this entity in conversation entities. Can be used to retrieve the exact Entity this mention is attached to.

Sentiment Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1SentimentDataResponse

Sentiment expressed for this mention of the entity.

Type string

The type of the entity mention.

EntityUniqueId string

The key of this entity in conversation entities. Can be used to retrieve the exact Entity this mention is attached to.

Sentiment GoogleCloudContactcenterinsightsV1SentimentDataResponse

Sentiment expressed for this mention of the entity.

Type string

The type of the entity mention.

entityUniqueId String

The key of this entity in conversation entities. Can be used to retrieve the exact Entity this mention is attached to.

sentiment GoogleCloudContactcenterinsightsV1SentimentDataResponse

Sentiment expressed for this mention of the entity.

type String

The type of the entity mention.

entityUniqueId string

The key of this entity in conversation entities. Can be used to retrieve the exact Entity this mention is attached to.

sentiment GoogleCloudContactcenterinsightsV1SentimentDataResponse

Sentiment expressed for this mention of the entity.

type string

The type of the entity mention.

entity_unique_id str

The key of this entity in conversation entities. Can be used to retrieve the exact Entity this mention is attached to.

sentiment GoogleCloudContactcenterinsightsV1SentimentDataResponse

Sentiment expressed for this mention of the entity.

type str

The type of the entity mention.

entityUniqueId String

The key of this entity in conversation entities. Can be used to retrieve the exact Entity this mention is attached to.

sentiment Property Map

Sentiment expressed for this mention of the entity.

type String

The type of the entity mention.

GoogleCloudContactcenterinsightsV1FaqAnswerDataResponse

Answer string

The piece of text from the source knowledge base document.

ConfidenceScore double

The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

Metadata Dictionary<string, string>

Map that contains metadata about the FAQ answer and the document that it originates from.

QueryRecord string

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

Question string

The corresponding FAQ question.

Source string

The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.

Answer string

The piece of text from the source knowledge base document.

ConfidenceScore float64

The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

Metadata map[string]string

Map that contains metadata about the FAQ answer and the document that it originates from.

QueryRecord string

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

Question string

The corresponding FAQ question.

Source string

The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.

answer String

The piece of text from the source knowledge base document.

confidenceScore Double

The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

metadata Map<String,String>

Map that contains metadata about the FAQ answer and the document that it originates from.

queryRecord String

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

question String

The corresponding FAQ question.

source String

The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.

answer string

The piece of text from the source knowledge base document.

confidenceScore number

The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

metadata {[key: string]: string}

Map that contains metadata about the FAQ answer and the document that it originates from.

queryRecord string

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

question string

The corresponding FAQ question.

source string

The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.

answer str

The piece of text from the source knowledge base document.

confidence_score float

The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

metadata Mapping[str, str]

Map that contains metadata about the FAQ answer and the document that it originates from.

query_record str

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

question str

The corresponding FAQ question.

source str

The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.

answer String

The piece of text from the source knowledge base document.

confidenceScore Number

The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

metadata Map<String>

Map that contains metadata about the FAQ answer and the document that it originates from.

queryRecord String

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

question String

The corresponding FAQ question.

source String

The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.

GoogleCloudContactcenterinsightsV1GcsSourceResponse

AudioUri string

Cloud Storage URI that points to a file that contains the conversation audio.

TranscriptUri string

Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.

AudioUri string

Cloud Storage URI that points to a file that contains the conversation audio.

TranscriptUri string

Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.

audioUri String

Cloud Storage URI that points to a file that contains the conversation audio.

transcriptUri String

Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.

audioUri string

Cloud Storage URI that points to a file that contains the conversation audio.

transcriptUri string

Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.

audio_uri str

Cloud Storage URI that points to a file that contains the conversation audio.

transcript_uri str

Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.

audioUri String

Cloud Storage URI that points to a file that contains the conversation audio.

transcriptUri String

Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.

GoogleCloudContactcenterinsightsV1IntentMatchDataResponse

IntentUniqueId string

The id of the matched intent. Can be used to retrieve the corresponding intent information.

IntentUniqueId string

The id of the matched intent. Can be used to retrieve the corresponding intent information.

intentUniqueId String

The id of the matched intent. Can be used to retrieve the corresponding intent information.

intentUniqueId string

The id of the matched intent. Can be used to retrieve the corresponding intent information.

intent_unique_id str

The id of the matched intent. Can be used to retrieve the corresponding intent information.

intentUniqueId String

The id of the matched intent. Can be used to retrieve the corresponding intent information.

GoogleCloudContactcenterinsightsV1IssueAssignmentResponse

DisplayName string

Immutable. Display name of the assigned issue. This field is set at time of analyis and immutable since then.

Issue string

Resource name of the assigned issue.

Score double

Score indicating the likelihood of the issue assignment. currently bounded on [0,1].

DisplayName string

Immutable. Display name of the assigned issue. This field is set at time of analyis and immutable since then.

Issue string

Resource name of the assigned issue.

Score float64

Score indicating the likelihood of the issue assignment. currently bounded on [0,1].

displayName String

Immutable. Display name of the assigned issue. This field is set at time of analyis and immutable since then.

issue String

Resource name of the assigned issue.

score Double

Score indicating the likelihood of the issue assignment. currently bounded on [0,1].

displayName string

Immutable. Display name of the assigned issue. This field is set at time of analyis and immutable since then.

issue string

Resource name of the assigned issue.

score number

Score indicating the likelihood of the issue assignment. currently bounded on [0,1].

display_name str

Immutable. Display name of the assigned issue. This field is set at time of analyis and immutable since then.

issue str

Resource name of the assigned issue.

score float

Score indicating the likelihood of the issue assignment. currently bounded on [0,1].

displayName String

Immutable. Display name of the assigned issue. This field is set at time of analyis and immutable since then.

issue String

Resource name of the assigned issue.

score Number

Score indicating the likelihood of the issue assignment. currently bounded on [0,1].

GoogleCloudContactcenterinsightsV1IssueModelResultResponse

IssueModel string

Issue model that generates the result. Format: projects/{project}/locations/{location}/issueModels/{issue_model}

Issues List<Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1IssueAssignmentResponse>

All the matched issues.

IssueModel string

Issue model that generates the result. Format: projects/{project}/locations/{location}/issueModels/{issue_model}

Issues []GoogleCloudContactcenterinsightsV1IssueAssignmentResponse

All the matched issues.

issueModel String

Issue model that generates the result. Format: projects/{project}/locations/{location}/issueModels/{issue_model}

issues List<GoogleCloudContactcenterinsightsV1IssueAssignmentResponse>

All the matched issues.

issueModel string

Issue model that generates the result. Format: projects/{project}/locations/{location}/issueModels/{issue_model}

issues GoogleCloudContactcenterinsightsV1IssueAssignmentResponse[]

All the matched issues.

issue_model str

Issue model that generates the result. Format: projects/{project}/locations/{location}/issueModels/{issue_model}

issues Sequence[GoogleCloudContactcenterinsightsV1IssueAssignmentResponse]

All the matched issues.

issueModel String

Issue model that generates the result. Format: projects/{project}/locations/{location}/issueModels/{issue_model}

issues List<Property Map>

All the matched issues.

GoogleCloudContactcenterinsightsV1PhraseMatchDataResponse

DisplayName string

The human-readable name of the phrase matcher.

PhraseMatcher string

The unique identifier (the resource name) of the phrase matcher.

DisplayName string

The human-readable name of the phrase matcher.

PhraseMatcher string

The unique identifier (the resource name) of the phrase matcher.

displayName String

The human-readable name of the phrase matcher.

phraseMatcher String

The unique identifier (the resource name) of the phrase matcher.

displayName string

The human-readable name of the phrase matcher.

phraseMatcher string

The unique identifier (the resource name) of the phrase matcher.

display_name str

The human-readable name of the phrase matcher.

phrase_matcher str

The unique identifier (the resource name) of the phrase matcher.

displayName String

The human-readable name of the phrase matcher.

phraseMatcher String

The unique identifier (the resource name) of the phrase matcher.

GoogleCloudContactcenterinsightsV1RuntimeAnnotationResponse

AnnotationId string

The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}

AnswerFeedback Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1AnswerFeedbackResponse

The feedback that the customer has about the answer in data.

ArticleSuggestion Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1ArticleSuggestionDataResponse

Agent Assist Article Suggestion data.

CreateTime string

The time at which this annotation was created.

DialogflowInteraction Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1DialogflowInteractionDataResponse

Dialogflow interaction data.

EndBoundary Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

The boundary in the conversation where the annotation ends, inclusive.

FaqAnswer Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1FaqAnswerDataResponse

Agent Assist FAQ answer data.

SmartComposeSuggestion Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1SmartComposeSuggestionDataResponse

Agent Assist Smart Compose suggestion data.

SmartReply Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1SmartReplyDataResponse

Agent Assist Smart Reply data.

StartBoundary Pulumi.GoogleNative.Contactcenterinsights.V1.Inputs.GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

The boundary in the conversation where the annotation starts, inclusive.

AnnotationId string

The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}

AnswerFeedback GoogleCloudContactcenterinsightsV1AnswerFeedbackResponse

The feedback that the customer has about the answer in data.

ArticleSuggestion GoogleCloudContactcenterinsightsV1ArticleSuggestionDataResponse

Agent Assist Article Suggestion data.

CreateTime string

The time at which this annotation was created.

DialogflowInteraction GoogleCloudContactcenterinsightsV1DialogflowInteractionDataResponse

Dialogflow interaction data.

EndBoundary GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

The boundary in the conversation where the annotation ends, inclusive.

FaqAnswer GoogleCloudContactcenterinsightsV1FaqAnswerDataResponse

Agent Assist FAQ answer data.

SmartComposeSuggestion GoogleCloudContactcenterinsightsV1SmartComposeSuggestionDataResponse

Agent Assist Smart Compose suggestion data.

SmartReply GoogleCloudContactcenterinsightsV1SmartReplyDataResponse

Agent Assist Smart Reply data.

StartBoundary GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

The boundary in the conversation where the annotation starts, inclusive.

annotationId String

The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}

answerFeedback GoogleCloudContactcenterinsightsV1AnswerFeedbackResponse

The feedback that the customer has about the answer in data.

articleSuggestion GoogleCloudContactcenterinsightsV1ArticleSuggestionDataResponse

Agent Assist Article Suggestion data.

createTime String

The time at which this annotation was created.

dialogflowInteraction GoogleCloudContactcenterinsightsV1DialogflowInteractionDataResponse

Dialogflow interaction data.

endBoundary GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

The boundary in the conversation where the annotation ends, inclusive.

faqAnswer GoogleCloudContactcenterinsightsV1FaqAnswerDataResponse

Agent Assist FAQ answer data.

smartComposeSuggestion GoogleCloudContactcenterinsightsV1SmartComposeSuggestionDataResponse

Agent Assist Smart Compose suggestion data.

smartReply GoogleCloudContactcenterinsightsV1SmartReplyDataResponse

Agent Assist Smart Reply data.

startBoundary GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

The boundary in the conversation where the annotation starts, inclusive.

annotationId string

The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}

answerFeedback GoogleCloudContactcenterinsightsV1AnswerFeedbackResponse

The feedback that the customer has about the answer in data.

articleSuggestion GoogleCloudContactcenterinsightsV1ArticleSuggestionDataResponse

Agent Assist Article Suggestion data.

createTime string

The time at which this annotation was created.

dialogflowInteraction GoogleCloudContactcenterinsightsV1DialogflowInteractionDataResponse

Dialogflow interaction data.

endBoundary GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

The boundary in the conversation where the annotation ends, inclusive.

faqAnswer GoogleCloudContactcenterinsightsV1FaqAnswerDataResponse

Agent Assist FAQ answer data.

smartComposeSuggestion GoogleCloudContactcenterinsightsV1SmartComposeSuggestionDataResponse

Agent Assist Smart Compose suggestion data.

smartReply GoogleCloudContactcenterinsightsV1SmartReplyDataResponse

Agent Assist Smart Reply data.

startBoundary GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

The boundary in the conversation where the annotation starts, inclusive.

annotation_id str

The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}

answer_feedback GoogleCloudContactcenterinsightsV1AnswerFeedbackResponse

The feedback that the customer has about the answer in data.

article_suggestion GoogleCloudContactcenterinsightsV1ArticleSuggestionDataResponse

Agent Assist Article Suggestion data.

create_time str

The time at which this annotation was created.

dialogflow_interaction GoogleCloudContactcenterinsightsV1DialogflowInteractionDataResponse

Dialogflow interaction data.

end_boundary GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

The boundary in the conversation where the annotation ends, inclusive.

faq_answer GoogleCloudContactcenterinsightsV1FaqAnswerDataResponse

Agent Assist FAQ answer data.

smart_compose_suggestion GoogleCloudContactcenterinsightsV1SmartComposeSuggestionDataResponse

Agent Assist Smart Compose suggestion data.

smart_reply GoogleCloudContactcenterinsightsV1SmartReplyDataResponse

Agent Assist Smart Reply data.

start_boundary GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse

The boundary in the conversation where the annotation starts, inclusive.

annotationId String

The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}

answerFeedback Property Map

The feedback that the customer has about the answer in data.

articleSuggestion Property Map

Agent Assist Article Suggestion data.

createTime String

The time at which this annotation was created.

dialogflowInteraction Property Map

Dialogflow interaction data.

endBoundary Property Map

The boundary in the conversation where the annotation ends, inclusive.

faqAnswer Property Map

Agent Assist FAQ answer data.

smartComposeSuggestion Property Map

Agent Assist Smart Compose suggestion data.

smartReply Property Map

Agent Assist Smart Reply data.

startBoundary Property Map

The boundary in the conversation where the annotation starts, inclusive.

GoogleCloudContactcenterinsightsV1SentimentDataResponse

Magnitude double

A non-negative number from 0 to infinity which represents the abolute magnitude of sentiment regardless of score.

Score double

The sentiment score between -1.0 (negative) and 1.0 (positive).

Magnitude float64

A non-negative number from 0 to infinity which represents the abolute magnitude of sentiment regardless of score.

Score float64

The sentiment score between -1.0 (negative) and 1.0 (positive).

magnitude Double

A non-negative number from 0 to infinity which represents the abolute magnitude of sentiment regardless of score.

score Double

The sentiment score between -1.0 (negative) and 1.0 (positive).

magnitude number

A non-negative number from 0 to infinity which represents the abolute magnitude of sentiment regardless of score.

score number

The sentiment score between -1.0 (negative) and 1.0 (positive).

magnitude float

A non-negative number from 0 to infinity which represents the abolute magnitude of sentiment regardless of score.

score float

The sentiment score between -1.0 (negative) and 1.0 (positive).

magnitude Number

A non-negative number from 0 to infinity which represents the abolute magnitude of sentiment regardless of score.

score Number

The sentiment score between -1.0 (negative) and 1.0 (positive).

GoogleCloudContactcenterinsightsV1SmartComposeSuggestionDataResponse

ConfidenceScore double

The system's confidence score that this suggestion is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

Metadata Dictionary<string, string>

Map that contains metadata about the Smart Compose suggestion and the document from which it originates.

QueryRecord string

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

Suggestion string

The content of the suggestion.

ConfidenceScore float64

The system's confidence score that this suggestion is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

Metadata map[string]string

Map that contains metadata about the Smart Compose suggestion and the document from which it originates.

QueryRecord string

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

Suggestion string

The content of the suggestion.

confidenceScore Double

The system's confidence score that this suggestion is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

metadata Map<String,String>

Map that contains metadata about the Smart Compose suggestion and the document from which it originates.

queryRecord String

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

suggestion String

The content of the suggestion.

confidenceScore number

The system's confidence score that this suggestion is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

metadata {[key: string]: string}

Map that contains metadata about the Smart Compose suggestion and the document from which it originates.

queryRecord string

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

suggestion string

The content of the suggestion.

confidence_score float

The system's confidence score that this suggestion is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

metadata Mapping[str, str]

Map that contains metadata about the Smart Compose suggestion and the document from which it originates.

query_record str

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

suggestion str

The content of the suggestion.

confidenceScore Number

The system's confidence score that this suggestion is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

metadata Map<String>

Map that contains metadata about the Smart Compose suggestion and the document from which it originates.

queryRecord String

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

suggestion String

The content of the suggestion.

GoogleCloudContactcenterinsightsV1SmartReplyDataResponse

ConfidenceScore double

The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

Metadata Dictionary<string, string>

Map that contains metadata about the Smart Reply and the document from which it originates.

QueryRecord string

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

Reply string

The content of the reply.

ConfidenceScore float64

The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

Metadata map[string]string

Map that contains metadata about the Smart Reply and the document from which it originates.

QueryRecord string

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

Reply string

The content of the reply.

confidenceScore Double

The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

metadata Map<String,String>

Map that contains metadata about the Smart Reply and the document from which it originates.

queryRecord String

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

reply String

The content of the reply.

confidenceScore number

The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

metadata {[key: string]: string}

Map that contains metadata about the Smart Reply and the document from which it originates.

queryRecord string

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

reply string

The content of the reply.

confidence_score float

The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

metadata Mapping[str, str]

Map that contains metadata about the Smart Reply and the document from which it originates.

query_record str

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

reply str

The content of the reply.

confidenceScore Number

The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

metadata Map<String>

Map that contains metadata about the Smart Reply and the document from which it originates.

queryRecord String

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

reply String

The content of the reply.

Package Details

Repository
https://github.com/pulumi/pulumi-google-native
License
Apache-2.0