zenduty.Sla

zenduty 2.0.0, Aug 14 26

Viewing docs for zenduty 2.0.0
published on Friday, Aug 14, 2026 by zenduty

Example Usage

import * as pulumi from "@pulumi/pulumi";
import * as zenduty from "@pulumi/zenduty";

const exampleteam = new zenduty.Teams("exampleteam", {name: "exmaple team"});
const user1 = zenduty.getUser({
    email: "demouser@gmail.com",
});

import pulumi
import pulumi_zenduty as zenduty

exampleteam = zenduty.Teams("exampleteam", name="exmaple team")
user1 = zenduty.get_user(email="demouser@gmail.com")

package main

import (
	"github.com/pulumi/pulumi-terraform-provider/sdks/go/zenduty/v2/zenduty"
	"github.com/pulumi/pulumi/sdk/v3/go/pulumi"
)

func main() {
	pulumi.Run(func(ctx *pulumi.Context) error {
		_, err := zenduty.NewTeams(ctx, "exampleteam", &zenduty.TeamsArgs{
			Name: pulumi.String("exmaple team"),
		})
		if err != nil {
			return err
		}
		_, err = zenduty.LookupUser(ctx, &zenduty.LookupUserArgs{
			Email: "demouser@gmail.com",
		}, nil)
		if err != nil {
			return err
		}
		return nil
	})
}

using System.Collections.Generic;
using System.Linq;
using Pulumi;
using Zenduty = Pulumi.Zenduty;

return await Deployment.RunAsync(() => 
{
    var exampleteam = new Zenduty.Teams("exampleteam", new()
    {
        Name = "exmaple team",
    });

    var user1 = Zenduty.GetUser.Invoke(new()
    {
        Email = "demouser@gmail.com",
    });

});

package generated_program;

import com.pulumi.Context;
import com.pulumi.Pulumi;
import com.pulumi.core.Output;
import com.pulumi.zenduty.Teams;
import com.pulumi.zenduty.TeamsArgs;
import com.pulumi.zenduty.ZendutyFunctions;
import com.pulumi.zenduty.inputs.GetUserArgs;
import java.util.List;
import java.util.ArrayList;
import java.util.Map;
import java.io.File;
import java.nio.file.Files;
import java.nio.file.Paths;

public class App {
    public static void main(String[] args) {
        Pulumi.run(App::stack);
    }

    public static void stack(Context ctx) {
        var exampleteam = new Teams("exampleteam", TeamsArgs.builder()
            .name("exmaple team")
            .build());

        final var user1 = ZendutyFunctions.getUser(GetUserArgs.builder()
            .email("demouser@gmail.com")
            .build());

    }
}

resources:
  exampleteam:
    type: zenduty:Teams
    properties:
      name: exmaple team
variables:
  user1:
    fn::invoke:
      function: zenduty:getUser
      arguments:
        email: demouser@gmail.com

Example coming soon!

import * as pulumi from "@pulumi/pulumi";
import * as zenduty from "@pulumi/zenduty";

const exampleSla = new zenduty.Sla("example_sla", {
    name: "demo sla",
    description: "this is a demo sla",
    teamId: exampleteam.id,
    acknowledgeTime: 5,
    resolveTime: 10,
    escalations: [
        {
            time: 30,
            type: 1,
            responders: [{
                user: user1.users[0].username,
            }],
        },
        {
            time: -10,
            type: 2,
            responders: [{
                user: user1.users[0].username,
            }],
        },
    ],
});

import pulumi
import pulumi_zenduty as zenduty

example_sla = zenduty.Sla("example_sla",
    name="demo sla",
    description="this is a demo sla",
    team_id=exampleteam["id"],
    acknowledge_time=5,
    resolve_time=10,
    escalations=[
        {
            "time": 30,
            "type": 1,
            "responders": [{
                "user": user1["users"][0]["username"],
            }],
        },
        {
            "time": -10,
            "type": 2,
            "responders": [{
                "user": user1["users"][0]["username"],
            }],
        },
    ])

package main

import (
	"github.com/pulumi/pulumi-terraform-provider/sdks/go/zenduty/v2/zenduty"
	"github.com/pulumi/pulumi/sdk/v3/go/pulumi"
)

func main() {
	pulumi.Run(func(ctx *pulumi.Context) error {
		_, err := zenduty.NewSla(ctx, "example_sla", &zenduty.SlaArgs{
			Name:            pulumi.String("demo sla"),
			Description:     pulumi.String("this is a demo sla"),
			TeamId:          pulumi.Any(exampleteam.Id),
			AcknowledgeTime: pulumi.Float64(5),
			ResolveTime:     pulumi.Float64(10),
			Escalations: zenduty.SlaEscalationArray{
				&zenduty.SlaEscalationArgs{
					Time: pulumi.Float64(30),
					Type: pulumi.Float64(1),
					Responders: zenduty.SlaEscalationResponderArray{
						&zenduty.SlaEscalationResponderArgs{
							User: pulumi.Any(user1.Users[0].Username),
						},
					},
				},
				&zenduty.SlaEscalationArgs{
					Time: pulumi.Float64(-10),
					Type: pulumi.Float64(2),
					Responders: zenduty.SlaEscalationResponderArray{
						&zenduty.SlaEscalationResponderArgs{
							User: pulumi.Any(user1.Users[0].Username),
						},
					},
				},
			},
		})
		if err != nil {
			return err
		}
		return nil
	})
}

using System.Collections.Generic;
using System.Linq;
using Pulumi;
using Zenduty = Pulumi.Zenduty;

return await Deployment.RunAsync(() => 
{
    var exampleSla = new Zenduty.Sla("example_sla", new()
    {
        Name = "demo sla",
        Description = "this is a demo sla",
        TeamId = exampleteam.Id,
        AcknowledgeTime = 5,
        ResolveTime = 10,
        Escalations = new[]
        {
            new Zenduty.Inputs.SlaEscalationArgs
            {
                Time = 30,
                Type = 1,
                Responders = new[]
                {
                    new Zenduty.Inputs.SlaEscalationResponderArgs
                    {
                        User = user1.Users[0].Username,
                    },
                },
            },
            new Zenduty.Inputs.SlaEscalationArgs
            {
                Time = -10,
                Type = 2,
                Responders = new[]
                {
                    new Zenduty.Inputs.SlaEscalationResponderArgs
                    {
                        User = user1.Users[0].Username,
                    },
                },
            },
        },
    });

});

package generated_program;

import com.pulumi.Context;
import com.pulumi.Pulumi;
import com.pulumi.core.Output;
import com.pulumi.zenduty.Sla;
import com.pulumi.zenduty.SlaArgs;
import com.pulumi.zenduty.inputs.SlaEscalationArgs;
import java.util.List;
import java.util.ArrayList;
import java.util.Map;
import java.io.File;
import java.nio.file.Files;
import java.nio.file.Paths;

public class App {
    public static void main(String[] args) {
        Pulumi.run(App::stack);
    }

    public static void stack(Context ctx) {
        var exampleSla = new Sla("exampleSla", SlaArgs.builder()
            .name("demo sla")
            .description("this is a demo sla")
            .teamId(exampleteam.id())
            .acknowledgeTime(5.0)
            .resolveTime(10.0)
            .escalations(            
                SlaEscalationArgs.builder()
                    .time(30.0)
                    .type(1.0)
                    .responders(SlaEscalationResponderArgs.builder()
                        .user(user1.users()[0].username())
                        .build())
                    .build(),
                SlaEscalationArgs.builder()
                    .time(-10.0)
                    .type(2.0)
                    .responders(SlaEscalationResponderArgs.builder()
                        .user(user1.users()[0].username())
                        .build())
                    .build())
            .build());

    }
}

resources:
  exampleSla:
    type: zenduty:Sla
    name: example_sla
    properties:
      name: demo sla
      description: this is a demo sla
      teamId: ${exampleteam.id}
      acknowledgeTime: 5
      resolveTime: 10
      escalations:
        - time: 30
          type: 1
          responders:
            - user: ${user1.users[0].username}
        - time: -10
          type: 2
          responders:
            - user: ${user1.users[0].username}

Example coming soon!

Create Sla Resource

Resources are created with functions called constructors. To learn more about declaring and configuring resources, see Resources.

Constructor syntax

new Sla(name: string, args: SlaArgs, opts?: CustomResourceOptions);

@overload
def Sla(resource_name: str,
        args: SlaArgs,
        opts: Optional[ResourceOptions] = None)

@overload
def Sla(resource_name: str,
        opts: Optional[ResourceOptions] = None,
        team_id: Optional[str] = None,
        acknowledge_time: Optional[float] = None,
        conditions: Optional[str] = None,
        description: Optional[str] = None,
        escalations: Optional[Sequence[SlaEscalationArgs]] = None,
        is_active: Optional[bool] = None,
        name: Optional[str] = None,
        resolve_time: Optional[float] = None,
        sla_id: Optional[str] = None)

func NewSla(ctx *Context, name string, args SlaArgs, opts ...ResourceOption) (*Sla, error)

public Sla(string name, SlaArgs args, CustomResourceOptions? opts = null)

public Sla(String name, SlaArgs args)
public Sla(String name, SlaArgs args, CustomResourceOptions options)

type: zenduty:Sla
properties: # The arguments to resource properties.
options: # Bag of options to control resource's behavior.

resource "zenduty_sla" "name" {
    # resource properties
}

Parameters

name string: The unique name of the resource.
args SlaArgs: The arguments to resource properties.
opts CustomResourceOptions: Bag of options to control resource's behavior.

resource_name str: The unique name of the resource.
args SlaArgs: The arguments to resource properties.
opts ResourceOptions: Bag of options to control resource's behavior.

ctx Context: Context object for the current deployment.
name string: The unique name of the resource.
args SlaArgs: The arguments to resource properties.
opts ResourceOption: Bag of options to control resource's behavior.

name string: The unique name of the resource.
args SlaArgs: The arguments to resource properties.
opts CustomResourceOptions: Bag of options to control resource's behavior.

name String: The unique name of the resource.
args SlaArgs: The arguments to resource properties.
options CustomResourceOptions: Bag of options to control resource's behavior.

Constructor example

The following reference example uses placeholder values for all input properties.

var slaResource = new Zenduty.Sla("slaResource", new()
{
    TeamId = "string",
    AcknowledgeTime = 0.0,
    Conditions = "string",
    Description = "string",
    Escalations = new[]
    {
        new Zenduty.Inputs.SlaEscalationArgs
        {
            Time = 0.0,
            Type = 0.0,
            Responders = new[]
            {
                new Zenduty.Inputs.SlaEscalationResponderArgs
                {
                    Schedule = "string",
                    User = "string",
                },
            },
            UniqueId = "string",
        },
    },
    IsActive = false,
    Name = "string",
    ResolveTime = 0.0,
    SlaId = "string",
});

example, err := zenduty.NewSla(ctx, "slaResource", &zenduty.SlaArgs{
	TeamId:          pulumi.String("string"),
	AcknowledgeTime: pulumi.Float64(0),
	Conditions:      pulumi.String("string"),
	Description:     pulumi.String("string"),
	Escalations: zenduty.SlaEscalationArray{
		&zenduty.SlaEscalationArgs{
			Time: pulumi.Float64(0),
			Type: pulumi.Float64(0),
			Responders: zenduty.SlaEscalationResponderArray{
				&zenduty.SlaEscalationResponderArgs{
					Schedule: pulumi.String("string"),
					User:     pulumi.String("string"),
				},
			},
			UniqueId: pulumi.String("string"),
		},
	},
	IsActive:    pulumi.Bool(false),
	Name:        pulumi.String("string"),
	ResolveTime: pulumi.Float64(0),
	SlaId:       pulumi.String("string"),
})

resource "zenduty_sla" "slaResource" {
  lifecycle {
    create_before_destroy = true
  }
  team_id          = "string"
  acknowledge_time = 0
  conditions       = "string"
  description      = "string"
  escalations {
    time = 0
    type = 0
    responders {
      schedule = "string"
      user     = "string"
    }
    unique_id = "string"
  }
  is_active    = false
  name         = "string"
  resolve_time = 0
  sla_id       = "string"
}

var slaResource = new Sla("slaResource", SlaArgs.builder()
    .teamId("string")
    .acknowledgeTime(0.0)
    .conditions("string")
    .description("string")
    .escalations(SlaEscalationArgs.builder()
        .time(0.0)
        .type(0.0)
        .responders(SlaEscalationResponderArgs.builder()
            .schedule("string")
            .user("string")
            .build())
        .uniqueId("string")
        .build())
    .isActive(false)
    .name("string")
    .resolveTime(0.0)
    .slaId("string")
    .build());

sla_resource = zenduty.Sla("slaResource",
    team_id="string",
    acknowledge_time=float(0),
    conditions="string",
    description="string",
    escalations=[{
        "time": float(0),
        "type": float(0),
        "responders": [{
            "schedule": "string",
            "user": "string",
        }],
        "unique_id": "string",
    }],
    is_active=False,
    name="string",
    resolve_time=float(0),
    sla_id="string")

const slaResource = new zenduty.Sla("slaResource", {
    teamId: "string",
    acknowledgeTime: 0,
    conditions: "string",
    description: "string",
    escalations: [{
        time: 0,
        type: 0,
        responders: [{
            schedule: "string",
            user: "string",
        }],
        uniqueId: "string",
    }],
    isActive: false,
    name: "string",
    resolveTime: 0,
    slaId: "string",
});

type: zenduty:Sla
properties:
    acknowledgeTime: 0
    conditions: string
    description: string
    escalations:
        - responders:
            - schedule: string
              user: string
          time: 0
          type: 0
          uniqueId: string
    isActive: false
    name: string
    resolveTime: 0
    slaId: string
    teamId: string

Sla Resource Properties

To learn more about resource properties and how to use them, see Inputs and Outputs in the Architecture and Concepts docs.

Inputs

In Python, inputs that are objects can be passed either as argument classes or as dictionary literals.

The Sla resource accepts the following input properties:

TeamId string: The unique_id of team to create the sla in.
AcknowledgeTime double: time in seconds to trigger SLA if not acknowledged. 0 (the API default) disables the acknowledge target.
Conditions string: SLA conditions as a JSON object string. Formatting-only differences are ignored.
Description string: The description of the sla
Escalations List<SlaEscalation>: Reminders when an SLA is breached or about to breach. May be omitted for SLAs without escalations. (see below for nested schema)
IsActive bool: Whether the SLA is active. Defaults to true.
Name string: The name of the sla.
ResolveTime double: Time in seconds to trigger SLA if not resolved. 0 (the API default) disables the resolve target.
SlaId string: The ID of the Zenduty SlA.

TeamId string: The unique_id of team to create the sla in.
AcknowledgeTime float64: time in seconds to trigger SLA if not acknowledged. 0 (the API default) disables the acknowledge target.
Conditions string: SLA conditions as a JSON object string. Formatting-only differences are ignored.
Description string: The description of the sla
Escalations []SlaEscalationArgs: Reminders when an SLA is breached or about to breach. May be omitted for SLAs without escalations. (see below for nested schema)
IsActive bool: Whether the SLA is active. Defaults to true.
Name string: The name of the sla.
ResolveTime float64: Time in seconds to trigger SLA if not resolved. 0 (the API default) disables the resolve target.
SlaId string: The ID of the Zenduty SlA.

team_id string: The unique_id of team to create the sla in.
acknowledge_time number: time in seconds to trigger SLA if not acknowledged. 0 (the API default) disables the acknowledge target.
conditions string: SLA conditions as a JSON object string. Formatting-only differences are ignored.
description string: The description of the sla
escalations list(object): Reminders when an SLA is breached or about to breach. May be omitted for SLAs without escalations. (see below for nested schema)
is_active bool: Whether the SLA is active. Defaults to true.
name string: The name of the sla.
resolve_time number: Time in seconds to trigger SLA if not resolved. 0 (the API default) disables the resolve target.
sla_id string: The ID of the Zenduty SlA.

teamId String: The unique_id of team to create the sla in.
acknowledgeTime Double: time in seconds to trigger SLA if not acknowledged. 0 (the API default) disables the acknowledge target.
conditions String: SLA conditions as a JSON object string. Formatting-only differences are ignored.
description String: The description of the sla
escalations List<SlaEscalation>: Reminders when an SLA is breached or about to breach. May be omitted for SLAs without escalations. (see below for nested schema)
isActive Boolean: Whether the SLA is active. Defaults to true.
name String: The name of the sla.
resolveTime Double: Time in seconds to trigger SLA if not resolved. 0 (the API default) disables the resolve target.
slaId String: The ID of the Zenduty SlA.

teamId string: The unique_id of team to create the sla in.
acknowledgeTime number: time in seconds to trigger SLA if not acknowledged. 0 (the API default) disables the acknowledge target.
conditions string: SLA conditions as a JSON object string. Formatting-only differences are ignored.
description string: The description of the sla
escalations SlaEscalation[]: Reminders when an SLA is breached or about to breach. May be omitted for SLAs without escalations. (see below for nested schema)
isActive boolean: Whether the SLA is active. Defaults to true.
name string: The name of the sla.
resolveTime number: Time in seconds to trigger SLA if not resolved. 0 (the API default) disables the resolve target.
slaId string: The ID of the Zenduty SlA.

team_id str: The unique_id of team to create the sla in.
acknowledge_time float: time in seconds to trigger SLA if not acknowledged. 0 (the API default) disables the acknowledge target.
conditions str: SLA conditions as a JSON object string. Formatting-only differences are ignored.
description str: The description of the sla
escalations Sequence[SlaEscalationArgs]: Reminders when an SLA is breached or about to breach. May be omitted for SLAs without escalations. (see below for nested schema)
is_active bool: Whether the SLA is active. Defaults to true.
name str: The name of the sla.
resolve_time float: Time in seconds to trigger SLA if not resolved. 0 (the API default) disables the resolve target.
sla_id str: The ID of the Zenduty SlA.

teamId String: The unique_id of team to create the sla in.
acknowledgeTime Number: time in seconds to trigger SLA if not acknowledged. 0 (the API default) disables the acknowledge target.
conditions String: SLA conditions as a JSON object string. Formatting-only differences are ignored.
description String: The description of the sla
escalations List<Property Map>: Reminders when an SLA is breached or about to breach. May be omitted for SLAs without escalations. (see below for nested schema)
isActive Boolean: Whether the SLA is active. Defaults to true.
name String: The name of the sla.
resolveTime Number: Time in seconds to trigger SLA if not resolved. 0 (the API default) disables the resolve target.
slaId String: The ID of the Zenduty SlA.

Outputs

All input properties are implicitly available as output properties. Additionally, the Sla resource produces the following output properties:

Id string: The provider-assigned unique ID for this managed resource.

Id string: The provider-assigned unique ID for this managed resource.

id string: The provider-assigned unique ID for this managed resource.

id String: The provider-assigned unique ID for this managed resource.

id string: The provider-assigned unique ID for this managed resource.

id str: The provider-assigned unique ID for this managed resource.

id String: The provider-assigned unique ID for this managed resource.

Look up Existing Sla Resource

Get an existing Sla resource’s state with the given name, ID, and optional extra properties used to qualify the lookup.

public static get(name: string, id: Input<ID>, state?: SlaState, opts?: CustomResourceOptions): Sla

@staticmethod
def get(resource_name: str,
        id: str,
        opts: Optional[ResourceOptions] = None,
        acknowledge_time: Optional[float] = None,
        conditions: Optional[str] = None,
        description: Optional[str] = None,
        escalations: Optional[Sequence[SlaEscalationArgs]] = None,
        is_active: Optional[bool] = None,
        name: Optional[str] = None,
        resolve_time: Optional[float] = None,
        sla_id: Optional[str] = None,
        team_id: Optional[str] = None) -> Sla

func GetSla(ctx *Context, name string, id IDInput, state *SlaState, opts ...ResourceOption) (*Sla, error)

public static Sla Get(string name, Input<string> id, SlaState? state, CustomResourceOptions? opts = null)

public static Sla get(String name, Output<String> id, SlaState state, CustomResourceOptions options)

resources:  _:    type: zenduty:Sla    get:      id: ${id}

import {
  to = zenduty_sla.example
  id = "${id}"
}

name: The unique name of the resulting resource.
id: The unique provider ID of the resource to lookup.
state: Any extra arguments used during the lookup.
opts: A bag of options that control this resource's behavior.

resource_name: The unique name of the resulting resource.
id: The unique provider ID of the resource to lookup.

name: The unique name of the resulting resource.
id: The unique provider ID of the resource to lookup.
state: Any extra arguments used during the lookup.
opts: A bag of options that control this resource's behavior.

name: The unique name of the resulting resource.
id: The unique provider ID of the resource to lookup.
state: Any extra arguments used during the lookup.
opts: A bag of options that control this resource's behavior.

name: The unique name of the resulting resource.
id: The unique provider ID of the resource to lookup.
state: Any extra arguments used during the lookup.
opts: A bag of options that control this resource's behavior.

The following state arguments are supported:

AcknowledgeTime double: time in seconds to trigger SLA if not acknowledged. 0 (the API default) disables the acknowledge target.
Conditions string: SLA conditions as a JSON object string. Formatting-only differences are ignored.
Description string: The description of the sla
Escalations List<SlaEscalation>: Reminders when an SLA is breached or about to breach. May be omitted for SLAs without escalations. (see below for nested schema)
IsActive bool: Whether the SLA is active. Defaults to true.
Name string: The name of the sla.
ResolveTime double: Time in seconds to trigger SLA if not resolved. 0 (the API default) disables the resolve target.
SlaId string: The ID of the Zenduty SlA.
TeamId string: The unique_id of team to create the sla in.

AcknowledgeTime float64: time in seconds to trigger SLA if not acknowledged. 0 (the API default) disables the acknowledge target.
Conditions string: SLA conditions as a JSON object string. Formatting-only differences are ignored.
Description string: The description of the sla
Escalations []SlaEscalationArgs: Reminders when an SLA is breached or about to breach. May be omitted for SLAs without escalations. (see below for nested schema)
IsActive bool: Whether the SLA is active. Defaults to true.
Name string: The name of the sla.
ResolveTime float64: Time in seconds to trigger SLA if not resolved. 0 (the API default) disables the resolve target.
SlaId string: The ID of the Zenduty SlA.
TeamId string: The unique_id of team to create the sla in.

acknowledge_time number: time in seconds to trigger SLA if not acknowledged. 0 (the API default) disables the acknowledge target.
conditions string: SLA conditions as a JSON object string. Formatting-only differences are ignored.
description string: The description of the sla
escalations list(object): Reminders when an SLA is breached or about to breach. May be omitted for SLAs without escalations. (see below for nested schema)
is_active bool: Whether the SLA is active. Defaults to true.
name string: The name of the sla.
resolve_time number: Time in seconds to trigger SLA if not resolved. 0 (the API default) disables the resolve target.
sla_id string: The ID of the Zenduty SlA.
team_id string: The unique_id of team to create the sla in.

acknowledgeTime Double: time in seconds to trigger SLA if not acknowledged. 0 (the API default) disables the acknowledge target.
conditions String: SLA conditions as a JSON object string. Formatting-only differences are ignored.
description String: The description of the sla
escalations List<SlaEscalation>: Reminders when an SLA is breached or about to breach. May be omitted for SLAs without escalations. (see below for nested schema)
isActive Boolean: Whether the SLA is active. Defaults to true.
name String: The name of the sla.
resolveTime Double: Time in seconds to trigger SLA if not resolved. 0 (the API default) disables the resolve target.
slaId String: The ID of the Zenduty SlA.
teamId String: The unique_id of team to create the sla in.

acknowledgeTime number: time in seconds to trigger SLA if not acknowledged. 0 (the API default) disables the acknowledge target.
conditions string: SLA conditions as a JSON object string. Formatting-only differences are ignored.
description string: The description of the sla
escalations SlaEscalation[]: Reminders when an SLA is breached or about to breach. May be omitted for SLAs without escalations. (see below for nested schema)
isActive boolean: Whether the SLA is active. Defaults to true.
name string: The name of the sla.
resolveTime number: Time in seconds to trigger SLA if not resolved. 0 (the API default) disables the resolve target.
slaId string: The ID of the Zenduty SlA.
teamId string: The unique_id of team to create the sla in.

acknowledge_time float: time in seconds to trigger SLA if not acknowledged. 0 (the API default) disables the acknowledge target.
conditions str: SLA conditions as a JSON object string. Formatting-only differences are ignored.
description str: The description of the sla
escalations Sequence[SlaEscalationArgs]: Reminders when an SLA is breached or about to breach. May be omitted for SLAs without escalations. (see below for nested schema)
is_active bool: Whether the SLA is active. Defaults to true.
name str: The name of the sla.
resolve_time float: Time in seconds to trigger SLA if not resolved. 0 (the API default) disables the resolve target.
sla_id str: The ID of the Zenduty SlA.
team_id str: The unique_id of team to create the sla in.

acknowledgeTime Number: time in seconds to trigger SLA if not acknowledged. 0 (the API default) disables the acknowledge target.
conditions String: SLA conditions as a JSON object string. Formatting-only differences are ignored.
description String: The description of the sla
escalations List<Property Map>: Reminders when an SLA is breached or about to breach. May be omitted for SLAs without escalations. (see below for nested schema)
isActive Boolean: Whether the SLA is active. Defaults to true.
name String: The name of the sla.
resolveTime Number: Time in seconds to trigger SLA if not resolved. 0 (the API default) disables the resolve target.
slaId String: The ID of the Zenduty SlA.
teamId String: The unique_id of team to create the sla in.

Supporting Types

SlaEscalation, SlaEscalationArgs

Time double

This field specifies the time duration in seconds when notifications should be sent. If time is positive, it means notifications will be sent x seconds after the SLA breach, and if it's negative, notifications will be sent x seconds before the breach.

Type double

It is an integer field that determines the type of notification behavior. 1 signifies that notifications are sent when the SLA breach is acknowledged, while 2 indicates notifications for resolution SLA breaches.

Responders List<SlaEscalationResponder>