How do I get started?

To get started, simply sign up for free using your identity provider of choice (ideally the same one your organization will be backed by). From there, create an organization that your team members will use.

Can I use Pulumi for free?

Yes! Pulumi Community Edition is free to use, now and forever, for individuals. All paid editions offer a 14 day free trial. If this isn't sufficient, please contact your Pulumi salesperson, and we are happy to work out a custom trial period for you that makes sense given your proof-of-concept timeline. After your trial expires, no data will be lost, and there is a grace period with soft enforcement.

What is an organization?

An organization is a shared workspace for your business to collaborate across multiple projects at once. Organizations may be backed by your existing source control system (GitHub, GitLab, Atlassian), identity provider (any SAML/SSO provider, including Okta and Active Directory), or managed manually. Organization owners and administrators can manage access to the organization’s projects with security and administrative features.

The key distinction between Pulumi's free Community Edition and its paid offerings -- Team Starter, Team Pro, and Enterprise -- is the presence of an organization. The Community Edition is meant for individuals using Pulumi for their private projects, but this tends not to work in a team setting. Most teams want multiple engineers to have access to their projects. This is precisely what organizations deliver to you. The advanced tiers offer even more sophisticated organization management facilities, including RBAC for advanced policy controls.

What are projects and stacks?

Pulumi projects and stacks are a way to organize Pulumi code. You can consider a Pulumi Project to be analogous to a GitHub repo: a single place for code -- and a Stack to be an instance of that code which has separate configuration. For instance, Project Foo may have multiple stacks for Dev, Test, Prod, or perhaps for different cloud configurations (e.g. geographic region). Please see this guide for some best practices on organizing your Pulumi projects and stacks.

How much will Pulumi cost?

The Team Starter edition of Pulumi has a single price that includes 3 users. You cannot extend your account beyond these 3 users.

The Team Pro and Enterprise editions are priced per user, with a minimum number of users per organization. Team Pro offers up to 25 team members, while Enterprise offers unlimited number of seats in your organization.

All editions are available as annual subscriptions. For Team Starter and Team Pro, you may purchase a monthly subscription for 20% extra per month.

For large numbers of users and custom pricing, support options, on-premises, or to discuss training and services options, please contact us.

Can I start small and upgrade later

Yes! We designed the editions to make it easy to get started with Team Starter, and once you’ve outgrown it, upgrading to Team Pro is a single click away. To upgrade to Enterprise, please contact us.

What payment options do you accept?

Monthly subscriptions are payable by credit card (we use Stripe for processing). Annual subscriptions may be paid via credit card, bank transfer, or check. Please contact us for those options.

What if I have billing or account issues?

For any billing or related issues, please contact us.

What if I am not satisfied with my Pulumi purchase?

If you're not satisfied with Pulumi, we offer a 30-day money-back guarantee. No questions asked. Contact us here.

How do I get support for Pulumi?

We support Pulumi via online means (our Slack community, or via email, or web).

If you’re using our Team and Enterprise editions, then you can also purchase support - either 12×5 7am-7pm PDT, or 24×7×365 - with a private Slack channel, and dedicated support for your team. If you’d like to purchase support for the SDK/Framework only, talk with us and we’ll help you out.

For all of these options, contact us.